FDA Adverse Event Malfunction Summary report: N

REAGENT RED BLOOD CELLS 0.8% RESOLVE PANEL A

MDR report key: 6493258 · Received April 14, 2017

Report

Report Number
2250051-2017-00031
Event Type
Malfunction
Date Received
April 14, 2017
Date of Event
March 24, 2017
Report Date
April 12, 2017
Manufacturer
ORTHO CLINICAL DIAGNOSTICS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

ORTHO PERFORMED RETAIN TESTING, BATCH REVIEW, COMPLAINT REVIEW BY LOT, DONOR HISTORY, AND DONOR COMPLAINT REVIEW. ALL RESULTS WERE SATISFACTORY. AS A PRECAUTION, DONOR WAS MARKED IN LAB AS SAMPLE WAS NOT RETURNED TO ORTHO FOR FURTHER INVESTIGATION. (B)(4).

Description of Event or Problem · 1

CUSTOMER CONTACTED ORTHO CARE TO REPORT A FALSE NEGATIVE WITH ONE PATIENT IN MANUAL GEL METHOD WITH PANEL CELL NUMBER 6 OF 0.8% RESOLVE PANEL A LOT# VRA270 WHEN USING MTS IGG GEL CARD ORTHO CARE ASKED CUSTOMER WHAT INITIATED CUSTOMER TO PERFORM ANTIBODY IDENTIFICATION PANEL IF ANTIBODY SCREEN WAS NEGATIVE FOR CELL #2 (E+)? CUSTOMER STATED THE PATIENT HAD PREVIOUS HISTORY OF ANTI-E. CUSTOMER RAN THE PANEL BECAUSE IT IS PART OF FACILITY'S PROTOCOL TO RUN A PANEL ON PATIENTS WITH PREVIOUS HISTORY OF AN ANTIBODY. ISSUE STARTED ON: (B)(6) 2017; REPORTED 3-26-2017 DUE TO TECHNICAL ISSUE WITH THE 4C SERVER. FREQUENCY: 1X. (B)(6). ORTHO CARE ASKED THE CUSTOMER TO TEST WITH AN ALTERNATE LOT OF ANTI-IGG GEL CARDS, BUT CUSTOMER DID NOT HAVE AN ALTERNATE LOT. ORTHO CARE ASKED CUSTOMER IF RED CELL REAGENTS WERE ALLOWED TO COME TO ROOM TEMPERATURE, CUSTOMER REPORTS YES. ORTHO CARE ASKED CUSTOMER TO TEST SCREENING CELL #6 WITH AN ANTI-E ANTISERA. TESTED SCREENING CELL #6 WITH ORTHO ANTI-E ANTISERA DILUTED WITH BLOOD BANK SALINE WITH REACTIVITY AT 2+. DILUTION IN TUBE METHOD WAS NOT PROVIDED. ORTHO CARE DISCUSSED WITH THE CUSTOMER THAT THE ISSUE IS POTENTIALLY SAMPLE RELATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
277136 REAGENT RED BLOOD CELLS 0.8% RESOLVE PANEL A REAGENT RED BLOOD CELLS KSZ ORTHO CLINICAL DIAGNOSTICS VRA270

Patients

Seq Age Sex Outcome Treatment
1