FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 6481589 · Received April 11, 2017

Report

Report Number
3007981285-2017-10297
Event Type
Injury
Date Received
April 11, 2017
Date of Event
February 25, 2017
Report Date
April 11, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHEN AN EXPECTED EMPTY CARTRIDGE ALARM OCCURS, THE PUMP WILL VIBRATE THEN MAKE AN AUDIBLE NOISE. TANDEM'S TECHNICAL SUPPORT EDUCATED THE USER THAT THE FIRST NOTIFICATION WILL VIBRATE SINCE THE USER SET THE ALARM SETTING TO VIBRATE, BUT IF THE ALARM IS NOT ACKNOWLEDGED IT WILL ESCALATE TO AN AUDIBLE NOTIFICATION UNTIL THE CARTRIDGE IS CHANGED. THE USER ACKNOWLEDGED; HOWEVER, INSISTED THAT THEY ARE ABLE TO SILENCE THE ALARMS. THE USER STATED THAT THIS MAY HAVE IMPACTED THEIR BLOOD GLUCOSE LEVEL; HOWEVER, THE USER COULD NOT PROVIDE A BG LEVEL. THE USER CHANGED THE CARTRIDGE AND DELIVERED A BOLUS TO ADDRESS BG LEVEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
261891 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 45 YR Other