FDA Adverse Event Malfunction Summary report: N

ROSA SURGICAL DEVICE

MDR report key: 6476333 · Received April 10, 2017

Report

Report Number
3009185973-2017-00330
Event Type
Malfunction
Date Received
April 10, 2017
Date of Event
November 23, 2016
Report Date
April 10, 2017
Manufacturer
MEDTECH SA
Product Code
HAW
PMA / PMN Number
K101791
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PW, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE RO 15 044 HAS BEEN INSPECTED FOR INVESTIGATION PURPOSE. THE ANALYSIS PERFORMED CONFIRMED THAT PC CONFIGURATION ISSUE CAUSED THE OBSERVED ISSUE. THE INTERNAL COMPLAINT REFERENCE IS THE FOLLOWING: (B)(4).

Description of Event or Problem · 1

DURING AN INTERVENTION PERFORMED BY OUF FIELD ENGINEER, IT WAS IDENTIFIED THAT A SOFTWARE FAILURE HAS BEEN DETECTED. SYSTEM SHUTDOWN AND THEN HAS BEEN RESTARTED. ERROR OCCURS IN BOTH ROSA USER PROFILE AND MAINTENANCE PROFILE. IT WAS ALSO REPORTED THAT THE ROSANNA SOFTWARE COULD NOT BE OPENED. THERE WAS NO PATIENT INVOLVEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
257118 ROSA SURGICAL DEVICE COMPUTER-ASSISTED SURGICAL DEVICE HAW MEDTECH SA ROSA 2.5.8

Patients

Seq Age Sex Outcome Treatment
1