FDA Adverse Event Malfunction Summary report: N

LIFEWATCH HOLTER MONITOR

MDR report key: 6474998 · Received April 10, 2017

Report

Report Number
6474998
Event Type
Malfunction
Date Received
April 10, 2017
Date of Event
March 20, 2017
Report Date
April 7, 2017
Manufacturer
LIFEWATCH SERVICES INC.
Product Code
DXH
Product Problem
Yes
Report Source
User Facility report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

HOLTER MONITOR DONE BY LIFEWATCH AND WHEN OUR PHYSICIAN REVIEWED THE STRIPS, IT WAS CLEARLY NOT THE CORRECT PATIENT. THE REPORT FROM LIFEWATCH DID NOT HAVE ANY ATRIAL FIBRILLATION NOTED WHEN THE PRIMARY REASON FOR THE HOLTER WAS A-FIB. THANKFULLY OUR PHYSICIAN NOTICED THE ERROR AND DID NOT OFFER ANY TREATMENT BASED ON THE WRONG REPORT. LIFEWATCH WAS NOTIFIED AND THEY THEN SENT A "CORRECTED" REPORT THAT HAD THE A-FIB NOTED. BASED ON THIS EVENT, AND THE LACK OF SUPPORT FROM LIFEWATCH WE HAVE CEASED ALL ACTIVITY WITH THIS VENDOR. MANUFACTURER RESPONSE FOR HOLTER MONITOR, LIFEWATCH HOLTER MONITOR (PER SITE REPORTER): THE MANUFACTURER/VENDOR HAS REFUSED TO DISCUSS THESE ONGOING DATA ISSUES WITH US, THEY ARE REQUIRING US TO TALK TO THEIR LEGAL COUNSEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
257046 LIFEWATCH HOLTER MONITOR TRANSMITTERS AND RECEIVERS, ELECTROCARDIOGRAPH DXH LIFEWATCH SERVICES INC.

Patients

Seq Age Sex Outcome Treatment
1 73 YR