FDA Adverse Event Injury Summary report: N

PHILIPS ZOOM

MDR report key: 6470605 · Received April 6, 2017

Report

Report Number
1000582314-2017-00004
Event Type
Injury
Date Received
April 6, 2017
Date of Event
March 6, 2017
Report Date
April 6, 2017
Manufacturer
DISCUS DENTAL, LLC
Product Code
EEG
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

DISCUS DENTAL RECEIVED A COMPLAINT ON 03/09/2017, IN WHICH THE PATIENT EXPERIENCED SWELLING, PAIN, AND IRRITATION OF LIP AND GINGIVA 2 DAYS AFTER THE IN-OFFICE ZOOM TEETH WHITENING PROCEDURE. THE SWELLING WAS MINOR, AND THE PATIENT WAS PRESCRIBED ANTIBIOTICS. NO ADDITIONAL INFORMATION REGARDING MEDICAL TREATMENTS WAS REPORTED. INVESTIGATION: THE KIT AND GEL WERE USED UP DURING THE PROCEDURE AND WERE NOT RETURNED. THE RETAIN SAMPLE OF THE WHITENING GEL, SKU: 22-3764, LOT: 16335009, WAS TESTED ON 03/13/2017, AND RESULTS WERE WITHIN SPECIFICATIONS. REVIEWED THE DEVICE/BATCH HISTORY RECORDS OF WHITENING KIT, SKU: ZM2666, LOT: 15323032, AND GEL, SKU: 22-3764, LOT: 16335009 WERE REVIEWED. NO OUT OF SPECIFICATION OR DISCREPANCY WAS FOUND. REVIEWED COMPLAINTS HISTORY OF THE LAST 2 YEARS, NO OTHER SIMILAR INCIDENT WAS REPORTED FROM THE SAME LOTS. REVIEWED DIRECTION FOR USE OF THE KIT. THE DFU DESCRIBES STEPS FOR TISSUE ISOLATION, CANDIDATE QUALIFICATION, WARNINGS, AND OTHER PRECAUTIONS. UPON REVIEW OF THE DEVICE HISTORY RECORD OF WHITENING KIT, SKU: ZM2666, LOT: 15323032, IT WAS NOTICED THAT THE EXPIRATION DATE OF THE KIT WAS ON 01/19/2017, WHILE THE PROCEDURE WAS PERFORMED ON (B)(6) 2017. THE DHR AND BILL OF MATERIAL CONFIRM THAT THE EXPIRATION DATE WAS INCLUDED ON THE PRODUCT LABELING. BASED ON THE INVESTIGATION RESULTS AND AVAILABLE INFORMATION, DISCUS DENTAL CONCLUDES THERE WAS NO MALFUNCTION OR FAILURE IN THE PRODUCT. NO CORRECTIVE ACTIONS ARE REQUIRED. FAILURE TO FOLLOW THE INSTRUCTIONS PROVIDED WITH THE PRODUCT AND USE OF AN EXPIRED KIT, OR ANY PRE-EXISTING MEDICAL CONDITION OF THE PATIENT MAY HAVE CONTRIBUTED TO THIS ADVERSE EVENT. DISCUS DENTAL WILL CONTINUE TO MONITOR SIMILAR COMPLAINTS. THE WHITENING KIT AND GEL WERE USED UP.

Description of Event or Problem · 1

DISCUS DENTAL RECEIVED A COMPLAINT ON 03/09/2017, IN WHICH THE PATIENT EXPERIENCED SWELLING, PAIN, AND IRRITATION OF LIP AND GINGIVA 2 DAYS AFTER THE IN-OFFICE ZOOM TEETH WHITENING PROCEDURE. THE PATIENT WAS PRESCRIBED ANTIBIOTICS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252202 PHILIPS ZOOM ZOOM CHAIRSIDE WHITENING KIT AND GEL EEG DISCUS DENTAL, LLC

Patients

Seq Age Sex Outcome Treatment
1 Other