FDA Adverse Event Malfunction Summary report: N

HARVEST TERUMO

MDR report key: 6450401 · Received March 31, 2017

Report

Report Number
1722028-2017-00103
Event Type
Malfunction
Date Received
March 31, 2017
Date of Event
September 13, 2016
Report Date
March 31, 2017
Manufacturer
TERUMO BCT
Product Code
JQC
PMA / PMN Number
K043261
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL PRODUCT CODE: FMF. A MACHINE CHECKOUT WAS PERFORMED BY A TERUMO BCT SERVICE TECHNICIAN. UPON VISUAL INSPECTION OF THE DEVICE, IT WAS NOTED THAT THE LID LATCH WAS FOUND OUT OF ALIGNMENT AND THE LID CANNOT CLOSE WITHOUT BEING LATCHED. THE FEET, WINDOW, GASKET, MAGNET PLATE, AND MAGNET WERE REPLACED ON THE DEVICE. THE LID LATCH WAS RE-ALIGNED PER MANUFACTURER'S SPECIFICATION. FUNCTIONAL TESTS WERE SUCCESSFULLY PERFORMED. INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE PROVIDED.

Additional Manufacturer Narrative · 1

INVESTIGATION: A INTERNAL REPORT INDICATES NO FURTHER RELATED ISSUES HAVE BEEN REPORTED FOR THIS DEVICE. ONE YEAR OF SERVICE HISTORY WAS REVIEWED FOR THIS DEVICE WITH NO PROBLEMS IDENTIFIED RELATED TO THE REPORTED CONDITION. ROOT CAUSE: THE ROOT CAUSE OF THE LATCH FAILURE WAS A MISADJUSTED LATCH.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A SMARTPREP CENTRIFUGE LID LATCH WAS NOT FUNCTIONING PROPERLY AND THE DEVICE WAS RETURNED FOR REPAIR AND EVALUATION. UPON EVALUATION OF THE DEVICE, THE TERUMO BCT SERVICE TECHNICIAN NOTED THAT THE CENTRIFUGE LID POPPED OPEN WHILE THE ROTOR WAS STILL SPINNING. THERE WAS NOT A DONOR OR PATIENT INVOLVED AT THE TIME OF THE INCIDENT, THEREFORE NO PATIENT INFORMATION IS REASONABLY KNOWN AT THE TIME OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
230800 HARVEST TERUMO SMARTPREP 3-115V JQC TERUMO BCT SMP311500

Patients

Seq Age Sex Outcome Treatment
1 Other