FDA Adverse Event Other Summary report: N

ASCENSIA DEX2 (US)

MDR report key: 643548 · Received October 27, 2005

Report

Report Number
1826988-2005-00043
Event Type
Other
Date Received
October 27, 2005
Date of Event
October 14, 2005
Report Date
October 14, 2005
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

CUSTOMER CALLED STATING THAT HIS METER WAS REPORTING FALSE RESULTS. HE RECEIVED A RESULT OF 497 MG/DL ON HIS METER AND A RESULT OF 180 MG/DL ON ANOTHER METER. AN EVALUATION OF THE METER WAS CONDUCTED OVER THE PHONE, WHICH DETERMINED THAT THE METER WAS WORKING WITHIN SPECIFICATIONS. CUSTOMER ASKED TO RETURN METER FOR FURTHER EVALUATION AND A REPLACEMENT WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA DEX2 (US) BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 3952M NA

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN Other