FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 6424041 · Received March 22, 2017

Report

Report Number
1823260-2017-00612
Event Type
Malfunction
Date Received
March 22, 2017
Date of Event
March 1, 2017
Report Date
March 22, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE LOW RESULTS FOR CALCIUM, PHOSPHORUS, UREA, AND HDL-CHOLESTEROL FOR AN UNKNOWN NUMBER OF PATIENT SAMPLES OVER SEVERAL DAYS. OF THE DATA PROVIDED FOR ONE PATIENT, ONLY THE FOLLOWING RESULTS WERE DISCREPANT. CALCIUM: INITIAL = 2.14 MMOL/L. REPEATS = 1.79, 2.28, 2.27, AND 2.27 MMOL/L. UREA: INITIAL = 37 MG/DL. REPEATS = 47, 45, 24 MG/DL. HDL: INITIAL = 6.8 MG/DL. REPEATS = 64.0, AND 63.8 MG/DL. INFORMATION CONCERNING IF ANY ERRONEOUS RESULT WAS REPORTED OUTSIDE THE LABORATORY WAS REQUESTED, BUT IT WAS UNKNOWN. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE CALCIUM REAGENT LOT NUMBER WAS 200966. THE UREA REAGENT LOT NUMBER WAS 212533. THE HDL REAGENT LOT NUMBER WAS 200769. THE EXPIRATION DATES WERE REQUESTED BUT WERE NOT PROVIDED. THE CUSTOMER CLEANED THE SAMPLE PROBE AND PERFORMED REPEATABILITY TESTING. THE FIELD SERVICE REPRESENTATIVE FOUND SOME CUVETTE SEGMENTS WERE BROKEN, SOME RINSE UNIT NEEDLES WERE CLOGGED, AND THERE WERE SOME DROPLETS FROM THE BLANK CELL NEEDLE. AFTER REPLACING CUVETTES AND BLANK CELL TUBING, AND CLEANING THE NEEDLES, IT WAS VERIFIED THAT THE ANALYZER WAS WORKING TO SPECIFICATION. CALIBRATION AND QC WERE ACCEPTABLE. THE ROOT CAUSE OF THE ISSUE WAS DETERMINED TO MOST LIKELY BE CONTAMINATION DUE TO LACK OF MAINTENANCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
206673 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C702 NA

Patients

Seq Age Sex Outcome Treatment
1