CONFIDENCE KIT, NO NEEDLES
Report
- Report Number
- 1526439-2017-10212
- Event Type
- Malfunction
- Date Received
- March 22, 2017
- Date of Event
- January 31, 2017
- Report Date
- February 28, 2017
- Manufacturer
- DEPUY SYNTHES SPINE
- Product Code
- NDN
- PMA / PMN Number
- K060300
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
(B)(4). A FOLLOW UP REPORT WILL BE FILED UPON COMPLETION OF THE INVESTIGATION. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
UDI: (B)(4). THE NEEDLELESS CONFIDENCE KIT (PRODUCT CODE: 2839-13-000, LOT NUMBER: 103635) WAS NOT RETURNED TO THE CUSTOMER QUALITY UNIT (CQU). WHILE IT WAS INITIALLY IDENTIFIED THAT THE KIT WAS AVAILABLE, THREE REQUESTS FOR ITS RETURN WERE MADE WITHOUT THE SAMPLE OR A TRACKING NUMBER BEING RETURNED. AS 34 DAYS HAVE PASSED WITHOUT EITHER BEING RECEIVED, THE STATUS OF THE SAMPLE HAS BEEN UPDATED TO ¿NONE.¿ A REVIEW OF THE DEVICE HISTORY RECORD WAS CONDUCTED. NO ISSUES WERE IDENTIFIED DURING THE MANUFACTURING AND RELEASE OF THIS PRODUCT THAT COULD HAVE CONTRIBUTED TO THE PROBLEM REPORTED BY THE CUSTOMER. NO EMERGING TRENDS WERE FOUND REQUIRING FURTHER ACTIONS. WITHOUT THE KIT, WE ARE UNABLE TO CONFIRM THE REPORTED ISSUE OR IDENTIFY THE ROOT CAUSE. AS THERE HAS BEEN NO ISSUE IDENTIFIED IN THE MANUFACTURING OR RELEASE OF THE DEVICE THAT COULD HAVE CONTRIBUTED TO THE PROBLEM REPORTED BY THE CUSTOMER AND NO SYSTEMIC TRENDS REQUIRING IMMEDIATE ACTION HAVE BEEN OBSERVED, THIS COMPLAINT FILE WILL BE CLOSED WITH NO FURTHER ACTION REQUIRED. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE. DEVICE NOT RETURNED.
(B)(4). THE COMPLAINT WAS REOPENED AFTER THE SAMPLES WERE RECEIVED ON MARCH 31ST, 2017. THE CEMENT EPOXY AMPOULE, MIXER, RESERVOIR CAP, AND RESERVOIR WERE RETURNED. THE CEMENT IN THE RESERVOIR APPEARS TO HAVE THICKENED DURING INSERTION INTO THE RESERVOIR. THE CEMENT IS NOT HOMOGENOUS AND HAS FLECKS OF WHITE DUST ON ITS SURFACE. LITTLE DIRECT INVESTIGATION CAN BE PERFORMED AS THE CEMENT HAS ALREADY SOLIDIFIED. THE CEMENT MAY HAVE SOLIDIFIED PREMATURELY DUE TO THE MANNER WITH WHICH IT WAS STORED AND OTHER ENVIRONMENTAL FACTORS THAT MIGHT HAVE AN IMPACT ON THE CEMENT¿S SETTING TIME. A REVIEW OF THE DEVICE HISTORY RECORD WAS CONDUCTED. NO ISSUES WERE IDENTIFIED DURING THE MANUFACTURING AND RELEASE OF THIS PRODUCT THAT COULD HAVE CONTRIBUTED TO THE PROBLEM REPORTED BY THE CUSTOMER. NO EMERGING TRENDS WERE FOUND REQUIRING FURTHER ACTIONS. THE ROOT CAUSE OF THE CEMENT SETTING PREMATURELY CANNOT BE DETERMINED FROM THE SAMPLES AND THE INFORMATION PROVIDED. A POTENTIAL ROOT CAUSE MAY BE ENVIRONMENT FACTORS IN REGARDS TO THE STORAGE OF THE CEMENT. THE CONFIDENCE SPINAL CEMENT SYSTEM KIT¿S INSTRUCTIONS FOR USE (IFU-0902-90-055 REV. 7) STATES THAT THE CEMENT SHOULD BE STORED UNOPENED IN ITS ORIGINAL PACKAGING, IN A DRY, CLEAN PLACE AWAY FROM LIGHT, AT A MAXIMUM TEMPERATURE BETWEEN 41° F (5° C) AND 77° F (25° C). WORKING TIME AT OPERATING ROOM AND MATERIAL TEMPERATURE OF 20 DEGREES CELSIUS IS 9 MINUTES. THE HANDLING CHARACTERISTICS AND SETTING TIME CAN VARY IF THE PRODUCT HAS NOT BEEN FULLY EQUILIBRATED AT 68° F (20° C) BEFORE USE. THE UNOPENED PRODUCT SHOULD BE STORED AT 68° F (20° C) FOR A MINIMUM OF 24 HOURS BEFORE USE. AS THERE HAS BEEN NO ISSUE IDENTIFIED IN THE MANUFACTURING OR RELEASE OF THE DEVICE THAT COULD HAVE CONTRIBUTED TO THE PROBLEM REPORTED BY THE CUSTOMER AND NO SYSTEMIC TRENDS REQUIRING IMMEDIATE ACTION HAVE BEEN OBSERVED, THIS COMPLAINT FILE WILL BE CLOSED WITH NO FURTHER ACTION REQUIRED. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
DIRECTLY AFTER MIXING THE CEMENT HARDENED. IT WAS NOT POSSIBLE TO USE IT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 205849 | CONFIDENCE KIT, NO NEEDLES | CEMENT / CEMENT ACCESSORY | NDN | DEPUY SYNTHES SPINE | 103635 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |