AEX GENERATOR
Report
- Report Number
- 1226420-2017-00109
- Event Type
- Malfunction
- Date Received
- March 20, 2017
- Date of Event
- October 26, 2016
- Report Date
- March 3, 2017
- Manufacturer
- MEDTRONIC ADVANCED ENERGY (SALIENT)
- Product Code
- GEI
- PMA / PMN Number
- K143175
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NH, US
- Reporter Occupation
- OTHER
Narratives
(B)(4): BRIEF DESCRIPTION OF COMPLAINT: AN ABNORMAL SOUND AND A BURNT SMELL OCCURRED AT CUT 5. COMPLAINT DEVICE DETAILS: PRODUCT CODE (CFN): 40-405-1, SERIAL: (B)(4), TESTING PERFORMED: VISUAL INSPECTION: PACKAGING: GENERATOR WAS RETURNED IN AN APPROVED MAE BOX WITH PROPER FOAM PROTECTION. THE PACKAGING DID NOT APPEAR TO HAVE SUSTAINED DAMAGE DURING TRANSIT. EXTERNAL VISUAL: THERE WAS NO EVIDENCE OF EXTERNAL DEFECTS TO THE GENERATOR. INTERNAL VISUAL: THERE WAS EVIDENCE OF INTERNAL DEFECTS TO THE GENERATOR. DEFECT(S) FOUND: AFTER OPENING THE GENERATOR SERVICE FOUND A COMPONENT (L21) ON THE RF PCB WAS SUBJECTED TO AN OVER CURRENT CONDITION. UPON RETURN TO (B)(4) IT WAS CONFIRMED THAT L21 WAS DEFECTIVE DUE TO AN OVERCURRENT CONDITION. IMPACT ON FUNCTIONALITY: DUE TO ELECTRICAL SAFETY CONCERNS, NO FUNCTIONAL TESTING WAS CARRIED OUT AT MAE PRIOR TO UNIT BEING RETURNED TO (B)(4). RESOLUTION OF DEFECT(S) (FIX): ONCE RETURNED TO (B)(4)L21 WAS REPLACED. ONCE REPLACED UNIT FUNCTIONED PROPERLY. FUNCTIONAL INSPECTION OF GENERATOR RELATED TO REPORTED ISSUE(S): TEST(S) PERFORMED IN ACCORDANCE WITH REPORTED ISSUE: DUE TO ELECTRICAL SAFETY CONCERNS, NO FUNCTIONAL TESTING WAS CARRIED OUT AT MAE PRIOR TO UNIT BEING RETURNED TO (B)(4). FUNCTIONAL UNIT TEST STATION (FUT) TEST(S) ((B)(4)) ARE MEASUREMENTS WITHIN SPECIFICATION?: NO EQUIPMENT USED FOR TESTING: (B)(4) FUT STATION RESULTS OF EACH TEST PERFORMED: UNIT FAILED FUT FOR POWER ISSUE. L21 STARTED SMOKING AS SOON AS UNIT ACTIVATED POWER. UNIT WAS MANUALLY SHUT DOWN IMMEDIATELY TO AVOID FURTHER DAMAGE. DUE TO ELECTRICAL SAFETY ISSUES, NO FUNCTIONAL TESTING WAS CONDUCTED PRE-REPAIR. DESCRIBE DEFECT FOUND AND IMPACT TO FUNCTIONALITY: L21 WAS FOUND DEFECTIVE WHICH RESULTS IN NO POWER OUT. DESCRIBE RESOLUTION OF DEFECT (FIX): (B)(4)REPLACED L21. ONCE REPLACED UNIT PASSED ALL FUNCTIONAL AND OPERATIONAL TESTING. POST REPAIR POWER OUTPUT RESULTS ARE BELOW. WERE THERE ADDITIONAL FAILURES FOUND? NO SLHR REVIEW: THIS GENERATOR HAS NOT BEEN IN FOR SERVICE PRIOR TO THIS COMPLAINT. INVESTIGATION CONCLUSION: THE REPORTED ISSUE WAS CONFIRMED. REFERENCE DOCUMENTS: COMPLAINT ANALYSIS-GENERATORS-WORK INSTRUCTIONS 42-10-1119 REV C AEX SERVICE PROCESS INSTRUCTIONS 61-90-0703 REV G. A GOOD FAITH EFFORT WILL BE MADE TO OBTAIN THE APPLICABLE INFORMATION RELEVANT TO THE REPORT. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
SERVICE INITIATED COMPLAINT: THIS GENERATOR WAS RETURNED WITH NO ISSUES REPORTED. SERVICE REPORTED AS SOON AS THE GENERATOR ACTIVATED POWER THE L21 STARTED SMOKING. THE GENERATOR WAS MANUALLY SHUT DOWN IMMEDIATELY. THERE WAS NO INJURY REPORTED. THERE WAS NO PATIENT INVOLVEMENT, THEREFORE PATIENT INFORMATION IS NOT APPLICABLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 199875 | AEX GENERATOR | ELECTROSURGICAL, CUTTING & COAGULATION & ACCESSORIES | GEI | MEDTRONIC ADVANCED ENERGY (SALIENT) | 40-405-1 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |