FDA Adverse Event Death Summary report: N

MCKESSON CARDIOLOGY HEMO

MDR report key: 6415275 · Received March 17, 2017

Report

Report Number
9616760-2017-00001
Event Type
Death
Date Received
March 17, 2017
Date of Event
February 28, 2017
Report Date
March 12, 2018
Manufacturer
CHANGE HEALTHCARE ISRAEL LTD.
Product Code
DQK
PMA / PMN Number
K131497
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN INVESTIGATION IS ONGOING TO DETERMINE THE ROOT CAUSE OF THE ECG WAVEFORMS NOT DISPLAYING ON THE REAL TIME MONITOR. A FOLLOW-UP REPORT WILL BE SUBMITTED TO THE FDA UPON CONCLUSION OF THE INVESTIGATION.

Additional Manufacturer Narrative · 1

CHANGE HEALTHCARE HAS IDENTIFIED AN ISSUE WHERE, UNDER CERTAIN CONDITIONS, THE REAL TIME MONITOR (RTM) MAY NOT DISPLAY PHYSIOLOGICAL SIGNALS. THIS ISSUE MAY OCCUR WHEN A USER SELECTS A PATIENT FROM THE PATIENT LIST, AND THE ASSOCIATED PATIENT RECORDS INCLUDE AN UNUSUALLY HIGH NUMBER OF PROCEDURES. THIS ISSUE MAY CAUSE A BLANK OR INTERMITTENT DISPLAY ON THE RTM. CHANGE HEALTHCARE HAS DEVELOPED SOFTWARE UPDATES TO ADDRESS THE PROBLEM. ALTHOUGH THE ECG WAVEFORMS WERE NOT DISPLAYED ON THE RTM DURING THE EMERGENCY PROCEDURE, THE PATIENT'S ECG WAVEFORMS WERE MONITORED USING A DEFIBRILLATOR DURING THE DURATION OF THE PROCEDURE. THE CUSTOMER INDICATED THAT THE LACK OF THE DISPLAY OF THE ECG WAVEFORM WAS NOT THE CAUSE OF THE PATIENT OUTCOME. IN ADDITION, CHANGE HEALTHCARE WILL WORK WITH POTENTIALLY AFFECTED CUSTOMERS TO APPLY A SOFTWARE UPDATE TO PREVENT THE RECURRENCE OF THE PROBLEM. PLEASE NOTE THAT THE COMPANY NAMES HAVE CHANGED SINCE THE INITIAL MDR. MCKESSON (B)(4) LTD. IS NOW CHANGE HEALTHCARE (B)(4) LTD. AND MCKESSON TECHNOLOGIES LLC IS NOW CHANGE HEALTHCARE TECHNOLOGIES, LLC.

Description of Event or Problem · 1

PRIOR TO COMMENCING AN EMERGENCY CASE ON A PATIENT EXHIBITING HEART ARRHYTHMIA, THE ECG WAVEFORMS ON THE MCKESSON CARDIOLOGY HEMO RTMONITOR WENT BLANK. THE USER SWITCHED TO USING A DEFIBRILLATOR TO MONITOR ECG WAVEFORMS FOR COMMENCING AND MONITORING THE PROCEDURE. DURING INSERTION OF A TEMPORARY PACEMAKER, THE PATIENT EXPIRED.

Description of Event or Problem · 1

PRIOR TO COMMENCING AN EMERGENCY CASE ON A PATIENT EXHIBITING HEART ARRHYTHMIA, THE ECG WAVEFORMS ON THE MCKESSON CARDIOLOGY HEMO RTMONITOR WENT BLANK. THE USER SWITCHED TO USING A DEFIBRILLATOR TO MONITOR ECG WAVEFORMS FOR COMMENCING AND MONITORING THE PROCEDURE. DURING INSERTION OF A TEMPORARY PACEMAKER, THE PATIENT EXPIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
196758 MCKESSON CARDIOLOGY HEMO MCKESSON CARDIOLOGY HEMO DQK CHANGE HEALTHCARE ISRAEL LTD. MC 13.0 HF 3

Patients

Seq Age Sex Outcome Treatment
1 Death