FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C (701) MODULE

MDR report key: 6408896 · Received March 16, 2017

Report

Report Number
1823260-2017-00568
Event Type
Malfunction
Date Received
March 16, 2017
Date of Event
February 28, 2017
Report Date
March 16, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER HAD AN ONGOING ISSUE WITH CRPL3 C-REACTIVE PROTEIN GEN.3 AND RECEIVED QUESTIONABLE RESULTS FOR AN UNKNOWN NUMBER OF PATIENT SAMPLES. THE CUSTOMER REPEATED THE TESTING ON ANOTHER ANALYZER. OF THE DATA PROVIDED, ONLY THE RESULTS FOR FOUR PATIENT SAMPLES WERE DISCREPANT. (B)(6). ADDITIONAL RESULTS WERE PROVIDED FOR EACH PATIENT (MG/L). CLARIFICATION WAS REQUESTED FOR THESE RESULTS, BUT COULD NOT BE PROVIDED. (B)(6). INFORMATION REGARDING IF ANY ERRONEOUS RESULT WAS REPORTED OUTSIDE THE LABORATORY WAS REQUESTED BUT IT WAS UNKNOWN. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE REAGENT LOT NUMBER WAS 202453. THE EXPIRATION DATE WAS REQUESTED BUT WAS NOT PROVIDED. REVIEW OF THE PROVIDED CALIBRATION AND PRECISION DATA FOUND THEY WERE ACCEPTABLE AND DID NOT INDICATE ANY ISSUES. AN ISSUE WITH SAMPLE QUALITY COULD BE EXCLUDED AS NO ABNORMAL SAMPLE ASPIRATION ALARMS WERE PRESENT. THE FIELD SERVICE REPRESENTATIVE CLEANED THE WASH TUBING WHICH WAS BLOCKED AND REMOVED AND CLEANED ALL ULTRASONIC MIXERS. THE SYSTEM WAS TESTED AND WAS OKAY. QC WAS PERFORMED AND WAS OKAY. AS NO FURTHER EVENTS WERE REPORTED AFTER THE SERVICE VISIT, CONTAMINATION OF THE FLOW PATH WAS THE ROOT CAUSE OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
193981 COBAS 8000 C (701) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C701 NA

Patients

Seq Age Sex Outcome Treatment
1