DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM
Report
- Report Number
- 3004753838-2017-15919
- Event Type
- Malfunction
- Date Received
- March 14, 2017
- Date of Event
- February 9, 2017
- Report Date
- February 16, 2017
- Manufacturer
- DEXCOM, INC.
- Product Code
- PQF
- UDI-DI
- 00386270000019
- PMA / PMN Number
- P120005
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). THE G5 SYSTEM IS ASSOCIATED WITH PRODUCT CODE PQF.
(B)(4).
(B)(4).
DEXCOM WAS MADE AWARE ON (B)(6) 2017, THAT ON (B)(6) 2017, OF AN INTRODUCER NEEDLE BROKEN FROM THE APPLICATOR DURING INSERTION OF THE SENSOR. THE INSERTION SITE WAS AT THE BACK. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. NO PRODUCT WAS PROVIDED FOR EVALUATION. THE REPORTED EVENT OF AN INTRODUCER NEEDLE DETACHED FROM THE APPLICATOR COULD NOT BE CONFIRMED. A ROOT CAUSE CANNOT BE DETERMINED. THE SENSOR WAS INSERTED INTO THE BACK. LABELING INDICATES: DO NOT INSERT THE SENSOR IN SITES OTHER THAN THE BELLY (ABDOMEN) OR UPPER BUTTOCKS. USE IN OTHER SITES MIGHT CAUSE SENSOR GLUCOSE READINGS TO BE INACCURATE AND COULD RESULT IN YOU MISSING SEVERE HYPOGLYCEMIA (LOW BLOOD GLUCOSE) OR HYPERGLYCEMIA (HIGH BLOOD GLUCOSE) EVENTS.
THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND FOUND THAT THE NEEDLE, PUSH ROD, AND PLUNGER IS DETACHED FROM THE APPLICATOR BODY. THE NEEDLE IS EXPOSED AND BENT. THE REPORTED EVENT OF A BROKEN NEEDLE WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.
A PHOTOGRAPH WAS RECEIVED FOR EVALUATION. IT WAS OBSERVED THAT THE NEEDLE WAS PRESENT AND INTACT, HOWEVER, IT HAS BEEN REMOVED FROM THE APPLICATOR ALONG WITH THE PLUNGER AND BODY CAP. BASED ON THE INFORMATION AND PHOTO PROVIDED BY THE PATIENT, THE REPORTED EVENT OF A BROKEN NEEDLE CANNOT BE CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 185767 | DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM | CONTINUOUS GLUCOSE MONITOR | PQF | DEXCOM, INC. | 9500-27 | 5215257 | 00386270000019 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 10 YR |