FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6401900 · Received March 14, 2017

Report

Report Number
3004753838-2017-15919
Event Type
Malfunction
Date Received
March 14, 2017
Date of Event
February 9, 2017
Report Date
February 16, 2017
Manufacturer
DEXCOM, INC.
Product Code
PQF
UDI-DI
00386270000019
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE G5 SYSTEM IS ASSOCIATED WITH PRODUCT CODE PQF.

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(6) 2017, THAT ON (B)(6) 2017, OF AN INTRODUCER NEEDLE BROKEN FROM THE APPLICATOR DURING INSERTION OF THE SENSOR. THE INSERTION SITE WAS AT THE BACK. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. NO PRODUCT WAS PROVIDED FOR EVALUATION. THE REPORTED EVENT OF AN INTRODUCER NEEDLE DETACHED FROM THE APPLICATOR COULD NOT BE CONFIRMED. A ROOT CAUSE CANNOT BE DETERMINED. THE SENSOR WAS INSERTED INTO THE BACK. LABELING INDICATES: DO NOT INSERT THE SENSOR IN SITES OTHER THAN THE BELLY (ABDOMEN) OR UPPER BUTTOCKS. USE IN OTHER SITES MIGHT CAUSE SENSOR GLUCOSE READINGS TO BE INACCURATE AND COULD RESULT IN YOU MISSING SEVERE HYPOGLYCEMIA (LOW BLOOD GLUCOSE) OR HYPERGLYCEMIA (HIGH BLOOD GLUCOSE) EVENTS.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND FOUND THAT THE NEEDLE, PUSH ROD, AND PLUNGER IS DETACHED FROM THE APPLICATOR BODY. THE NEEDLE IS EXPOSED AND BENT. THE REPORTED EVENT OF A BROKEN NEEDLE WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

A PHOTOGRAPH WAS RECEIVED FOR EVALUATION. IT WAS OBSERVED THAT THE NEEDLE WAS PRESENT AND INTACT, HOWEVER, IT HAS BEEN REMOVED FROM THE APPLICATOR ALONG WITH THE PLUNGER AND BODY CAP. BASED ON THE INFORMATION AND PHOTO PROVIDED BY THE PATIENT, THE REPORTED EVENT OF A BROKEN NEEDLE CANNOT BE CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
185767 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9500-27 5215257 00386270000019

Patients

Seq Age Sex Outcome Treatment
1 10 YR