FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C (701) MODULE

MDR report key: 6399306 · Received March 13, 2017

Report

Report Number
1823260-2017-00548
Event Type
Malfunction
Date Received
March 13, 2017
Date of Event
February 23, 2017
Report Date
April 6, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CONTROLS DID NOT SHOW THE SAME LOW RECOVERY OBSERVED WITH THE PATIENT SAMPLE. THEREFORE, THE ISSUE LIKELY DOES NOT AFFECT INSTRUMENT PERFORMANCE IN GENERAL. FLUCTUATIONS WERE SEEN WITH CRP CALIBRATIONS AND THESE FLUCTUATIONS MAY POSSIBLY BE CAUSED BY FLUCTUATING WATER QUALITY. THE ISSUE MAY HAVE BEEN RELATED TO PRE-ANALYTIC SAMPLE HANDLING. THERE WAS NO INDICATION OF A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4). (B)(6).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED FOR UA2 URIC ACID VER.2 (UA) AND CRPL3 C-REACTIVE PROTEIN GEN.3 (CRP) ON A COBAS 8000 C (701) MODULE - C701. THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY TO THE DOCTOR. THE ISSUE OCCURRED ONLY ONCE AND THE CUSTOMER HAS NOT REPORTED ANY ADDITIONAL ISSUES. THE SAMPLE INITIALLY RESULTED AS 0 UMOL/L FOR UA AND 0.33 MG/L FOR CRP. THE SAMPLE WAS REPEATED ON (B)(6) 2017, RESULTING AS 426 UMOL/L FOR UA AND 108.71 MG/L FOR CRP. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE UA REAGENT LOT NUMBER WAS 204382 AND THE CRP REAGENT LOT NUMBER WAS 202453. THE REAGENT EXPIRATION DATES WERE ASKED FOR, BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
180914 COBAS 8000 C (701) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C701 NA

Patients

Seq Age Sex Outcome Treatment
1 82 YR