1823260-2017-00422
Report
- Report Number
- 1823260-2017-00422
- Event Type
- Malfunction
- Date Received
- February 24, 2017
- Date of Event
- February 7, 2017
- Report Date
- February 24, 2017
- PMA / PMN Number
- K100853
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
THIS EVENT OCCURRED IN (B)(6). (B)(4).
THE CUSTOMER COMPLAINED OF AN ERRONEOUS HIGH RESULT FOR 1 PATIENT TESTED FOR ELECSYS FT4 II ASSAY(FT4 II) ON A COBAS 8000 E 602 MODULE. IT IS NOT KNOWN IF THE ERRONEOUS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER PROVIDED THE PATIENT SAMPLE FOR INVESTIGATION. BASED ON THE DATA GENERATED DURING THE INVESTIGATION, ERRONEOUS RESULTS WERE IDENTIFIED BETWEEN THE CUSTOMER¿S E602 MODULE, A COBAS 6000 E 601 MODULE USED AT THE INVESTIGATION SITE AND A COBAS E 411 IMMUNOASSAY ANALYZER USED AT THE INVESTIGATION SITE. REFER TO THE ATTACHED DATA FOR PATIENT RESULTS. A RESULT OF 1.18 NG/DL WAS REPORTED OUTSIDE OF THE LABORATORY. NO ADVERSE EVENT OCCURRED. THE CUSTOMER¿S FT4 II REAGENT LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED. A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. THE CUSTOMER DECLINED TO PROVIDE ANY ADDITIONAL INFORMATION. BASED ON THE INFORMATION PROVIDED, A GENERAL REAGENT ISSUE WAS NOT DETECTED. EXCEPT FOR THE FT4 II RESULT OF >7.77 NG/D FROM THE CUSTOMER¿S E602 MODULE, ALL OTHER RESULTS WERE WITHIN THE NORMAL REFERENCE RANGE. POSSIBLE ROOT CAUSES FOR THIS EVENT MAY BE IMPROPER HANDLING OF THE REAGENT OR SYSTEM REAGENTS, OR CONTAMINATION OF THE ENVIRONMENT WITH THE ANALYTE.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |