FDA Adverse Event Malfunction Summary report: N

1823260-2017-00374

MDR report key: 6342821 · Received February 20, 2017

Report

Report Number
1823260-2017-00374
Event Type
Malfunction
Date Received
February 20, 2017
Date of Event
January 26, 2017
Report Date
March 21, 2017
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. POSSIBLE GENERAL ROOT CAUSES INCLUDE INSUFFICIENT ELECTROMAGNETIC INTERFERENCE (EMI) LABORATORY COMPLIANCE, ISSUES WITH SAMPLE QUALITY, INSUFFICIENT MAINTENANCE, AND CONTAMINATION OF THE ENVIRONMENT WITH THE ANALYTE. MEDWATCH FIELD D4 WAS UPDATED.

Additional Manufacturer Narrative · 1

UNIQUE IDENTIFIER (UDI)#: (B)(4). THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A QUESTIONABLE RESULT FOR ELECSYS PTH IMMUNOASSAY. THE INITIAL RESULT WAS 24 PG/ML AND WAS REPORTED TO A PHYSICIAN. THE CUSTOMER RETESTED THE SAMPLE AND THE RESULTS WERE 7.5 PG/ML, 7.38 PG/ML, AND 7.36 PG/ML. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE REAGENT LOT NUMBER WAS 143251. THE EXPIRATION DATE WAS REQUESTED BUT WAS NOT PROVIDED. THE CUSTOMER'S QUALITY CONTROLS WERE CHECKED AND NO PROBLEM WAS IDENTIFIED.

Patients

Seq Age Sex Outcome Treatment
1