1823260-2017-00359
Report
- Report Number
- 1823260-2017-00359
- Event Type
- Malfunction
- Date Received
- February 17, 2017
- Date of Event
- January 27, 2017
- Report Date
- April 10, 2017
- PMA / PMN Number
- K100853
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. THE MOST LIKELY ROOT CAUSE WAS A PRE-ANALYTICAL ISSUE SUCH AS A TOO SHORT CLOTTING TIME RESULTING IN CLOT FORMATION. A MORE GENERAL POSSIBILITY COULD BE BUBBLES OR FOAM ON THE REAGENT SURFACE OR ON THE SYSTEM REAGENT SURFACE. BASED ON THE PROVIDED DATA, A GENERAL REAGENT ISSUE COULD BE EXCLUDED.
CLARIFICATION WAS RECEIVED THAT THE REAGENT LOT NUMBER WAS ACTUALLY 172096. THE EXPIRATION DATE WAS REQUESTED BUT WAS NOT PROVIDED.
(B)(4). THIS EVENT OCCURRED IN (B)(6).
THE CUSTOMER RECEIVED QUESTIONABLE HIGH ELECSYS FT3 III RESULTS FOR FIVE PATIENT SAMPLES. THE SAMPLES WERE RETESTED ON ANOTHER COBAS E602 ANALYZER AND THEN REPEATED ON THE ORIGINAL COBAS E602 ANALYZER. PATIENT 1: INITIAL RESULT WAS 5.1 PG/ML, REPEAT RESULTS WERE 3.0 PG/ML AND 3.2 PG/ML. THE FOLLOWING PATIENTS WERE TESTED ON (B)(6) 2017. PATIENT 2: INITIAL RESULT WAS 7.3 PG/ML, REPEAT RESULTS WERE 2.1 PG/ML AND 2.1 PG/ML. PATIENT 3: INITIAL RESULT WAS 9.2 PG/ML, REPEAT RESULTS WERE 3.8 PG/ML AND 4.0 PG/ML. PATIENT 4: INITIAL RESULT WAS 3.9 PG/ML, REPEAT RESULTS WERE 2.1 PG/ML AND 2.2 PG/ML. PATIENT 5: INITIAL RESULT WAS 6.7 PG/ML, REPEAT RESULTS WERE 3.2 PG/ML AND 3.3 PG/ML. INFORMATION CONCERNING IF THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE THE LABORATORY WAS REQUESTED BUT IT WAS UNKNOWN. THE PATIENTS WERE NOT ADVERSELY AFFECTED. THE REAGENT LOT NUMBER WAS 17902600. THE EXPIRATION DATE WAS REQUESTED BUT WAS NOT PROVIDED. AN EFFECT DUE TO ELECTROSTATIC WAS SUSPECTED.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |