530G INSULIN PUMP
Report
- Report Number
- 3004209178-2017-90589
- Event Type
- Malfunction
- Date Received
- February 16, 2017
- Date of Event
- December 25, 2016
- Report Date
- January 31, 2017
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA
- Reporter Occupation
- PATIENT
Narratives
INSULIN PUMP RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE ON LCD BOARD. UNABLE TO PERFORM IDLE CURRENT TEST, RUN CURRENT TEST, SELF TEST, OFF NO POWER TEST, UNEXPECTED RESTART ERROR TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIME TEST, EXCESSIVE NO DELIVERY TEST, DISPLACEMENT TEST OR VERIFY BATTERY OUT LIMIT ALARM, WEAK BATTERY ALARM, BATTERY ICONS ANOMALY DUE TO BLANK DISPLAY. INSULIN PUMP HAD MINOR SCRATCHED DISPLAY WINDOW AND CRACKED RESERVOIR TUBE LIP.
CUSTOMER REPORTED VIA PHONE CALL THAT THE DEVICE HAD A BLANK DISPLAY. CUSTOMER'S BLOOD GLUCOSE WAS 170 MG/DL. DEVICE HAD ALARMED BATTERY OUT LIMIT ALARM AND WEAK BATTERY ALARM. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 120460 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAB |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 27 YR |