FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 6336866 · Received February 16, 2017

Report

Report Number
3004209178-2017-90589
Event Type
Malfunction
Date Received
February 16, 2017
Date of Event
December 25, 2016
Report Date
January 31, 2017
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE ON LCD BOARD. UNABLE TO PERFORM IDLE CURRENT TEST, RUN CURRENT TEST, SELF TEST, OFF NO POWER TEST, UNEXPECTED RESTART ERROR TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIME TEST, EXCESSIVE NO DELIVERY TEST, DISPLACEMENT TEST OR VERIFY BATTERY OUT LIMIT ALARM, WEAK BATTERY ALARM, BATTERY ICONS ANOMALY DUE TO BLANK DISPLAY. INSULIN PUMP HAD MINOR SCRATCHED DISPLAY WINDOW AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE DEVICE HAD A BLANK DISPLAY. CUSTOMER'S BLOOD GLUCOSE WAS 170 MG/DL. DEVICE HAD ALARMED BATTERY OUT LIMIT ALARM AND WEAK BATTERY ALARM. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
120460 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 27 YR