FDA Adverse Event Malfunction Summary report: N

CARDIOHELP-I

MDR report key: 6325498 · Received February 13, 2017

Report

Report Number
8010762-2017-00039
Event Type
Malfunction
Date Received
February 13, 2017
Date of Event
January 13, 2017
Report Date
July 25, 2017
Manufacturer
MAQUET CARDIOPULMONARY AG
Product Code
DTQ
PMA / PMN Number
K102726
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER DID NOT PLACE A SERVICE REQUEST TO MAQUET FOR THIS ISSUE/DEVICE. THEREFORE NO EVIDENCE OF INVESTIGATION OR REPAIR IS AVAILABLE. THE MAQUET SALES AND SERVICE UNIT CONTACT STATED HE WAS NOT AWARE OF ANY SERVICE REQUEST FOR THIS DEVICE AND BELIEVES THE DEVICE IS STILL IN USE AND THE CUSTOMER HAS NOT REPORTED ANY FURTHER PROBLEMS. AN INVESTIGATION OF THE DISPOSABLE USED IN THIS CASE TOOK PLACE BY LIFE CYCLE ENGINEERING DEPARTMENT UNDER COMPLAINT 130983, NO FAILURE WAS FOUND. THIS COMPLAINT WILL THEREFORE BE CLOSED, HOWEVER IT MAY BE RE-OPENED IF ANY NEW RELEVANT INFORMATION IS RECEIVED.

Additional Manufacturer Narrative · 1

MAQUET MEDICAL SYSTEMS, USA SUBMITS THIS REPORT ON BEHALF OF THE LEGAL MANUFACTURER OF THE DEVICE MAQUET (B)(4). A FOLLOW-UP MEDWATCH WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

REFERENCE NO. (B)(4).

Description of Event or Problem · 1

DURING PATIENT TREATMENT IT WAS REPORTED, THAT ON THE TRANSPORT FROM (B)(6) TO THE UNITED STATES OF AMERICA THE ERROR MESSAGE: ¿CIRCUIT DISPOSABLE ERROR¿ WAS DISPLAYED AND THEY SWITCHED TO MANUAL SUPPORT WITH THE HAND CRANK,BEFORE THEY SUCCESSFULLY TRANSFERRED TO ANOTHER CARDIOHELP. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
109080 CARDIOHELP-I CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS DTQ MAQUET CARDIOPULMONARY AG 701048012

Patients

Seq Age Sex Outcome Treatment
1