FDA Adverse Event Malfunction Summary report: N

ELITE MD

MDR report key: 6301769 · Received February 3, 2017

Report

Report Number
1222993-2017-00009
Event Type
Malfunction
Date Received
February 3, 2017
Date of Event
November 19, 2016
Report Date
February 3, 2017
Manufacturer
CYNOSURE INC
Product Code
GEX
PMA / PMN Number
K141425
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PATIENT DEVELOPED A SUPERFICIAL BURN ON LEG, HOWEVER THIS IS AN EXPECTED SIDE EFFECT FROM LASER TREATMENTS. ALOE VERA GEL WAS GIVEN FOR PREVENTATIVE CARE AS PART OF THE HEALING PROCESS. DEVICE'S YAG WAVELENGTH CHAMBER WAS FOUND TO BE DELIVERING UNSTABLE READINGS/HIGHER ENERGY OUTPUT, SO THE SERVICE TECHNICIAN REPLACED THE AFFECTED CHAMBER AND PERFORMED CALIBRATIONS/ALIGNMENTS. ONCE THE DEVICE WAS REPAIRED, THE LASER SYSTEM WAS THEN FOUND OPERATING AS INTENDED. THIS IS REPORTABLE BECAUSE THE DEVICE MALFUNCTIONED AND REQUIRED SYSTEM REPAIRS TO ADDRESS THE ISSUE.

Description of Event or Problem · 1

DEVICE USED IN LASER PROCEDURE WAS FOUND NOT OPERATING AS INTENDED, RESULTING IN PATIENT BURN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
84733 ELITE MD ELITE MD GEX CYNOSURE INC

Patients

Seq Age Sex Outcome Treatment
1 26 YR Other