ARCHITECT I2000SR ANALYZER
Report
- Report Number
- 1628664-2017-00018
- Event Type
- Malfunction
- Date Received
- January 30, 2017
- Date of Event
- January 11, 2017
- Report Date
- April 20, 2017
- Manufacturer
- ABBOTT MANUFACTURING INC
- Product Code
- JJE
- PMA / PMN Number
- K983212
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
AN ABBOTT FIELD SERVICE REPRESENTATIVE WAS DISPATCHED TO THE ACCOUNT AND VERIFIED THE REAR TILT COVER (PART NUMBER 7-203390-01) WAS CORRECTLY INSTALLED AND ALIGNED. NO SUBSEQUENT CONTACTS FROM THE CUSTOMER OCCURRED REGARDING THE ANALYZER COVERS FALLING. EVALUATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS AND LABELING REVIEW. NO RETURNS WERE MADE AVAILABLE FROM THE CUSTOMER SITE FOR THIS EVALUATION. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. THE DEVICE EVALUATION WAS CONCLUDED THAT A MALFUNCTION OCCURRED, THE DEVICE DID NOT PERFORM AS INTENDED. A MALFUNCTION OF THE REAR TILT COVER (PART NUMBER 7-203390-01) WAS IDENTIFIED. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS COMPLAINT INVESTIGATION, THE DEVICE FAILED TO MEET PERFORMANCE SPECIFICATIONS OR OTHERWISE PERFORM AS INTENDED AT THE CUSTOMER SITE; HOWEVER, NO SYSTEMIC ISSUE OR DEFICIENCY WAS IDENTIFIED AS THIS WAS THE SOLE COMPLAINT FOR THE ISSUE.
DEVICE EVALUATED BY MANUFACTURER ITEM EVALUATION SUMMARY ATTACHED SHOULD BE BLANK AND WAS INADVERTENTLY SELECTED (CHECKED). NO EVALUATION INFORMATION WAS CREATED OR ATTACHED TO MANUFACTURER REPORT NUMBER 1628664-2017-00018.
AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. AN EVALUATION IS IN PROCESS.
WHILE THE PUMP AREA OF THE ARCHITECT I2000SR ANALYZER WAS BEING CLOSED, ANOTHER INDIVIDUAL INADVERTENTLY CAME IN CONTACT WITH THE BACK SIDE OF THE ANALYZER AND THE REAR TILT COVER (PART NUMBER 7-203390-01) FLIPPED OPEN, FELL, AND HIT THE CUSTOMER ON THE HEAD. NO INJURY WAS REPORTED AND NO MEDICAL TREATMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 70373 | ARCHITECT I2000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING INC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |