BEUDAMED
    FDA Adverse Event Other Summary report: N

    SONICARE DIAMOND CLEAN BRUSH HEAD

    MDR report key: 6266342 · Received January 18, 2017

    Report

    Report Number
    MW5067334
    Event Type
    Other
    Date Received
    January 18, 2017
    Date of Event
    December 15, 2016
    Manufacturer
    PHILIPS ORAL HEALTHCARE INC.
    Product Code
    JEQ
    Report Source
    Voluntary report
    Reporter Location
    WI, US
    Reporter Occupation
    OTHER

    Narratives

    Description of Event or Problem · 1

    THE SONICARE DIAMOND CLEAN BRUSH HEAD HAD A SMALL PLASTIC PIECE THAT WAS PROTRUDING FROM THE BRUSH HEAD. I USED THE HEAD AND IT SCRATCHED THE INSIDE OF MY MOUTH. I CONTACTED PHILIPS AND THEY NEEDED PROOF OF PURCHASE PLUS MULTIPLE DETAILS (PHOTOS), ETC WHICH SEEMED EXCESSIVE FOR A DEFECTIVE PRODUCT. ALSO, THEY NEED 2-3 DAYS TO REVIEW MY PROOF OF PURCHASE BEFORE THEY WILL RESPOND. INJURY, NO FIRST AID OR MEDICAL ATTENTION RECEIVED. PRODUCT TYPE: GROOMING. RETAILER: (B)(4). RETAILER STATED: (B)(4). PURCHASE DATE: (B)(6) 2016. THE PRODUCT WAS MODIFIED BEFORE THE INCIDENT: NO. DOCUMENT NUMBER: (B)(4), REPORT NUMBER: (B)(4).

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    44403 SONICARE DIAMOND CLEAN BRUSH HEAD SONICARE DIAMOND CLEAN BRUSH HEAD JEQ PHILIPS ORAL HEALTHCARE INC. HX6950

    Patients

    Seq Age Sex Outcome Treatment
    1 45 YR