FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6238063 · Received January 10, 2017

Report

Report Number
3004753838-2017-00017
Event Type
Malfunction
Date Received
January 10, 2017
Date of Event
October 4, 2016
Report Date
December 14, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Removal / Correction Number
3004753838-02/29/16-001C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4) THIS MDR IS ASSOCIATED WITH MDR REPORT NUMBER 3004753838-2017-100017.

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON 12/14/2016, TO CLAIM NO AUDIO OUTPUT ON (B)(6) 2016. THERE WAS NO REPORT OF ANY INJURY OR MEDICAL INTERVENTION. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. PERFORMED VOLTAGE TEST AND PASSED. . NORDIC BLUETOOTH PAIRING TEST: PASS. TESTED ON GLOBAL TRANSMITTER FINAL FUNCTIONAL TESTER: PASSED RELEVANT TESTING. PERFORMED SHARE LOG REVIEW AND A LOSS OF CONNECTION WAS FOUND. THE REPORTED EVENT OF A LOSS OF CONNECTION WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THIS MDR IS ASSOCIATED WITH MDR REPORT NUMBER 3004753838-2017-100017

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
19884 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. MT22719-1 5215920

Patients

Seq Age Sex Outcome Treatment
1