FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C (501) MODULE

MDR report key: 6233847 · Received January 9, 2017

Report

Report Number
1823260-2017-00051
Event Type
Malfunction
Date Received
January 9, 2017
Date of Event
November 30, 2016
Report Date
January 31, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED BASED ON THE PROVIDED INFORMATION. ADDITIONAL INFORMATION REQUIRED FOR THE INVESTIGATION WAS REQUESTED, BUT NOT PROVIDED. THE CALIBRATION TRACE FROM THE DAY OF THE EVENT DID NOT INDICATE AN ISSUE. IT IS ASSUMED THAT A HARDWARE ISSUE, SUCH AS THE MISALIGNED SAMPLE PROBE, WAS THE REASON FOR THE ERRONEOUSLY LOW RESULT.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED AN ERRONEOUS RESULT FOR ONE PATIENT SAMPLE TESTED FOR FERR4 TINA-QUANT FERRITIN GEN.4 (FERR) ON A COBAS 6000 C (501) MODULE - C501. IT WAS ASKED, BUT IT IS NOT KNOWN IF AN ERRONEOUS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE INITIALLY RESULTED AS 6 NG/ML. THE PATIENT HAD A PREVIOUS FERR RESULT OF 141 NG/ML ON (B)(6) 2016. A NEW SAMPLE WAS THEN TESTED ON (B)(6) 2016, RESULTING AS 103 NG/ML. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE FERR REAGENT LOT NUMBER WAS 152094. THE REAGENT EXPIRATION DATE WAS ASKED FOR, BUT NOT PROVIDED. THE SAMPLE PROBE WAS ADJUSTED AND PRECISION STUDIES WERE PERFORMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
15717 COBAS 6000 C (501) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C501 NA

Patients

Seq Age Sex Outcome Treatment
1 66 YR