FDA Adverse Event Malfunction Summary report: N

ELITE MPX

MDR report key: 6228840 · Received January 6, 2017

Report

Report Number
1222993-2017-00002
Event Type
Malfunction
Date Received
January 6, 2017
Date of Event
December 6, 2016
Report Date
January 6, 2017
Manufacturer
CYNOSURE INC
Product Code
GEX
PMA / PMN Number
K091169
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PATIENT WAS GIVEN TOPICAL POLYSPORIN FOR POST TREATMENT CARE HEALING. THE TREATMENT TECHNIQUE WAS NOT FOLLOWED PER CLINICAL GUIDELINES. BLISTERS ARE AN EXPECTED SIDE EFFECT FROM LASER TREATMENTS. HOWEVER, THE LASER DEVICE WAS EVALUATED AND FOUND TO BE OPERATING OUTSIDE OF SPECIFICATION (ON HIGHER END), BEYOND THE +/-20% ALLOWED RANGE. CYNOSURE'S SERVICE TECHNICIAN PERFORMED SYSTEM CALIBRATIONS AND MAINTENANCE IN ORDER TO RESOLVE THE ISSUE. THIS INCIDENT IS REPORTABLE BECAUSE THE DEVICE WAS FOUND OPERATING OUT OF SPECIFICATION RANGE.

Description of Event or Problem · 1

PATIENT DEVELOPED BLISTERS, AN EXPECTED SIDE EFFECT FROM LASER PROCEDURES. BUT, THE DEVICE WAS FOUND OPERATING BEYOND SPECIFICATION RANGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
11996 ELITE MPX ELITE MPX GEX CYNOSURE INC

Patients

Seq Age Sex Outcome Treatment
1 74 YR Other