ENTERPRISE 5000
Report
- Report Number
- 3007420694-2017-00001
- Event Type
- Malfunction
- Date Received
- January 4, 2017
- Date of Event
- September 27, 2016
- Report Date
- February 2, 2017
- Manufacturer
- ARJOHUNTLEIGH POLSKA SP Z O.O
- Product Code
- FNL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER
Narratives
THIS REPORT IS BEING FILED UNDER EXEMPTION E2012070 BY ARJOHUNTLEIGH POLSKA SP.Z O.O. (REGISTRATION#3007420694) ON BEHALF OF THE IMPORTER ARJOHUNTLEIGH, INC. (AHUS) (REGISTRATION#1419652). COMMENT ON PATIENT CODES: 2199 - PATIENT DID NOT SUSTAIN ANY INJURY. 1994 - NURSING ASSISTANT OVERREACHED AND SUSTAINED BACK STRAIN AND THIS ASSISTANT FELT PAIN IN IT. ADDITIONAL INFORMATION WILL BE PROVIDED UPON CONCLUSION OF THE INVESTIGATION.
THIS REPORT IS BEING FILED UNDER EXEMPTION E2012070 BY ARJOHUNTLEIGH POLSKA SP.Z O.O. (REGISTRATION#3007420694) ON BEHALF OF THE IMPORTER ARJOHUNTLEIGH, INC. (AHUS) (REGISTRATION#1419652). ON 2016-DEC-12 ARJOHUNTLEIGH RECEIVED A COMPLAINT WHERE IT WAS STATED THAT CABLE ON ENTEPRISE5000 PATIENT HANDSET IS STRETCHED AND SITS ON FLOOR CAUSING A TRIPPING HAZARD. PATIENT HANDSET CABLE HAS EXPANDED OVER TIME. SO WHEN STORED ON SAFETY RAILS IT SITS ON THE FLOOR. THE INVESTIGATION REPORT PERFORMED BY NHS TRUST REVEALED THAT PATIENT STOOD INDEPENDENTLY BUT APPEARED TO HAVE FOOT STUCK FAST IN BED CONTROLS. NURSING ASSISTANT REPORTS THAT HE WENT TO PATIENT'S ASSISTANCE, PATIENT TRIPPED, FALLING BACKWARDS, PUSHING THE NURSING ASSISTANT AWAY FROM HIM. PATIENT CAME TO REST SITTING ON BED BUT NURSING ASSISTANT OVERREACHED. NURSING ASSISTANT CONTINUED HIS SHIFT BUT STATES THAT EVENTUALLY DUE TO PAIN AND INJURY ATTENDED URGENT CARE. ACCORDING TO THE URGENT CARE CENTRE SLIP, NA1 WAS ADVISED LIGHT DUTIES. THE BACK STRAIN THE CAREGIVER SUSTAINED AS REPORTED IN THIS EVENT DOES NOT MEET THE DEFINITION OF A SERIOUS INJURY AS DEFINED IN 21 CFR 803.3 NO TREND FOR THE PROBLEM UNDER THIS INVESTIGATION IS OBSERVED. IN THE INSTRUCTIONS FOR USE (746-445-6.1-UK) THERE IS INFORMATION ON CARE AND PREVENTIVE MAINTENANCE (PLEASE REFER TO PAGE 34) STATING THAT - CHECK PATIENT HANDSET AND CABLE ON WEEKLY BASIS. PREVENTIVE MAINTENANCE CAN HELP TO PREVENT ACCIDENTS OF THIS KIND. WHAT IS MORE - ON YEARLY BASIS THE USER SHALL EXAMINE ALL ACCESSIBLE FLEXIBLE CABLES FOR DAMAGE AND DETERIORATION. DUE TO THE FACT THAT THE CABLE WAS EXTENDED WE CAN CONCLUDE THAT THIS ITEM WAS IN USE FOR A VERY LONG TIME. ARJOHUNTLEIGH WAS NOT ABLE TO GATHER INFORMATION ON THE SERVICING COMAPNY OF THE DEVICE OR THE SERVICE RECORDS. WHAT IS MORE, THE SERIAL NUMBER WAS NOT TRACEABLE THUS NO SERVICE OR DESIGN HISTORY RECORDS FOR THIS DEVICE WERE FOUND. WE DEEM THAT THE CAUSE OF THIS COMPLAINT IS USE ERROR - IMPROPER MAINTENANCE OF THE DEVICE DUE TO THE FACT THAT SUCH CABLE DETERIORATION SHALL BE DISCOVERED AND AN ARJOHUNTLEIGH OR AN APPROVED SERVICE AGENT SHALL BE CONTACTED IMMEDIATELY. IN SUMMARY, THE DEVICE WAS BEING USED WITH THE PATIENT AT THE TIME OF EVENT AND THE FAILURE IS CONSIDERED AS A TECHNICAL MALFUNCTION OF THE DEVICE AND USER ERROR CONTRIBUTED TO THAT EVENT. DESPITE THAT THE EVENT DID NOT RESULT IN ANY SERIOUS INJURY TO PATIENT OR CAREGIVER, THE COMPLAINT IS CONSIDERED REPORTABLE SINCE SUCH SITUATION MIGHT POSSIBLY POSSIBLE POSE A RISK TO THE PATIENT'S HEALTH IF IT WAS TO RECCUR AND CAREGIVER WAS NOT PRESENT TO PREVENT THE PATIENT FROM FALLING.
ON (B)(6) 2016 ARJOHUNTLEIGH RECEIVED A COMPLAINT WHERE IT WAS STATED THAT CABLE ON ENTEPRISE5000 PATIENT HANDSET IS STRETCHED AND SITS ON FLOOR CAUSING A FALLS RISK. PATIENT HANDSET CABLE HAS EXPANDED OVER TIME. SO WHEN STORED ON SAFETY RAILS IT SITS ON THE FLOOR. THE INVESTIGATION REPORT PERFORMED BY (B)(6) REVEALED THAT PATIENT STOOD INDEPENDENTLY BUT APPEARED TO HAVE FOOT STUCK FAST IN BED CONTROLS. NURSING ASSISTANT REPORTS THAT HE WENT TO PATIENT'S ASSISTANCE, PATIENT TRIPPED, FALLING BACKWARDS, PUSHING THE NURSING ASSISTANT AWAY FROM HIM. PATIENT CAME TO REST SITTING ON BED BUT NURSING ASSISTANT OVERREACHED. NURSING ASSISTANT CONTINUED HIS SHIFT BUT STATES THAT EVENTUALLY DUE TO PAIN AND INJURY ATTENDED URGENT CARE. ACCORDING TO THE URGENT CARE CENTRE SLIP, NA1 WAS ADVISED LIGHT DUTIES. THE BACK STRAIN THE CAREGIVER SUSTAINED AS REPORTED IN THIS EVENT DOES NOT MEET THE DEFINITION OF A SERIOUS INJURY AS DEFINED IN 21 CFR 803.3
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 5349 | ENTERPRISE 5000 | BED, AC-POWERED ADJUSTABLE HOSPITAL | FNL | ARJOHUNTLEIGH POLSKA SP Z O.O | 5000BA22A12BA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |