FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 6206757 · Received December 27, 2016

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Report

Report Number
3007981285-2016-27773
Event Type
Malfunction
Date Received
December 27, 2016
Date of Event
December 15, 2016
Report Date
December 15, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS HAVING DIFFICULTY TURNING ON THE PUMP WITH THE USB CABLE. IT WAS CONFIRMED THAT A DIFFERENT USB CABLE WAS ABLE TO TURN ON THE PUMP SUCCESSFULLY. THERE WAS NO IMPACT TO THE CUSTOMER'S BLOOD GLUCOSE LEVEL. A REPLACEMENT USB CABLE WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
856747 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-005

Patients

Seq Age Sex Outcome Treatment
1 71 YR