FDA Adverse Event Malfunction Summary report: N

NIM® 3.0 INTERFACE

MDR report key: 6206477 · Received December 27, 2016

Report

Report Number
1045254-2016-00436
Event Type
Malfunction
Date Received
December 27, 2016
Report Date
November 28, 2016
Manufacturer
MEDTRONIC XOMED INC.
Product Code
GWF
UDI-DI
00643169283275
PMA / PMN Number
K083124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DATE OF REPORT: 11/28/2016. DESCRIBE EVENT PROBLEM: ADDITIONAL INFORMATION RECEIVED STATING THAT THE SYSTEM WAS "NOT RESPONDING WHEN STIMULATING AREAS THAT "SHOULD" HAVE NERVES". THERE WAS NO PATIENT IMPACT. EMAIL: (B)(6). DATE MANUFACTURER RECEIVED: 01/25/2017. (B)(4).

Additional Manufacturer Narrative · 1

CONCOMITANT PRODUCT: 8253002: NIM MAINFRAME RESPONSE 3.0, SERIAL # (B)(4), LOT # 208955668, MANUFACTURED DATE ¿NOV/17/2014, 510(K) # K083124, (B)(4). THE NIM PATIENT INTERFACE (PRODUCT # 8253200) AND THE NIM MAINFRAME (PRODUCT # 8253002) WERE RETURNED FOR EVALUATION. EVALUATION OF PATIENT INTERFACE (PRODUCT # 8253200) FOUND THAT THE WAVE SPRING WASHERS WERE WORN. THE DEVICE WAS REPAIRED, TESTED TO MANUFACTURER PRODUCT SPECIFICATIONS AND RETURNED TO THE CUSTOMER. EVALUATION OF THE NIM MAINFRAME (PRODUCT # 8253002) CONFIRMED THE CUSTOMER'S ISSUE OF NOT WORKING WELL. DURING INSPECTION THE DEVICE HAD A START UP ALARM FAILURE. THE AUDIO PCB ON THE DEVICE FAILED. THE DEVICE WAS REPAIRED, TESTED TO MANUFACTURER PRODUCT SPECIFICATIONS AND RETURNED TO THE CUSTOMER.

Description of Event or Problem · 1

ADDITIONAL INFORMATION RECEIVED STATING THAT THE SYSTEM WAS "NOT RESPONDING WHEN STIMULATING AREAS THAT "SHOULD" HAVE NERVES". THERE WAS NO PATIENT IMPACT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE NIM SYSTEM IS STILL NOT WORKING WELL AFTER BEING RETURNED FROM REPAIR RECENTLY. THERE WAS NO REPORT OF PATIENT IMPACT. MULTIPLE ATTEMPTS TO OBTAIN ADDITIONAL INFORMATION FOR THIS REPORTED EVENT HAVE BEEN UNSUCCESSFUL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
857365 NIM® 3.0 INTERFACE STIMULATOR, NERVE GWF MEDTRONIC XOMED INC. 8253200 208928940 00643169283275

Patients

Seq Age Sex Outcome Treatment
1