FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6192966 · Received December 21, 2016

Report

Report Number
3004753838-2016-89270
Event Type
Malfunction
Date Received
December 21, 2016
Date of Event
November 25, 2016
Report Date
November 25, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000224
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

THE TRANSMITTER WAS RETURNED FOR EVALUATION. A VISUAL INSPECTION WAS PERFORMED AND NO DEFECTS WERE FOUND. VOLTAGE TESTING WAS PERFORMED AND THE TEST FAILED, THE TRANSMITTER HAS NO VOLTAGE. A REVIEW OF THE TRANSMITTER LOG CONFIRMED THE REPORTED EVENT OF A TRANSMITTER FAILED ERROR. THE ROOT CAUSE WAS COULD NOT BE DETERMINED.

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(6) 2016 THAT ON (B)(6) 2016, PATIENT EXPERIENCED A FAILED TRANSMITTER ERROR. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. THE DEVICE HAS BEEN RECEIVED FOR INVESTIGATION. A FOLLOW-UP WILL BE SUBMITTED UPON COMPLETION OF DEVICE INVESTIGATION. DATA WAS PROVIDED FOR EVALUATION. THE REPORTED EVENT OF A FAILED TRANSMITTER ERROR WAS CONFIRMED VIA DATA. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
844657 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. 9438-06 5214648 00386270000224

Patients

Seq Age Sex Outcome Treatment
1 33 YR