FDA Adverse Event
Malfunction
Summary report: N
BRAUN
MDR report key: 6188795
·
Received December 20, 2016
Report
- Report Number
- 1314800-2016-00069
- Event Type
- Malfunction
- Date Received
- December 20, 2016
- Date of Event
- November 22, 2016
- Report Date
- December 20, 2016
- Manufacturer
- KAZ USA, INC., A HELEN OF TROY COMPANY
- Product Code
- FLL
- PMA / PMN Number
- K134043
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- PATIENT FAMILY MEMBER OR FRIEND
Narratives
Additional Manufacturer Narrative · 1
KAZ USA, INC. HAS REQUESTED THAT THE TWO PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING, BUT THEY HAVE NOT BEEN RECEIVED.
Description of Event or Problem · 1
A CONSUMER REPORTED THAT TWO OF THEIR THERMOMETERS WERE BOTH GIVING FALSE NEGATIVE READINGS ON THEIR CHILD. THE DEVICES ALLEGEDLY WERE BOTH READING 9 DEGREES LOWER THAN THE PATIENT'S ACTUAL TEMPERATURE. THE CHILD WAS BROUGHT TO A HOSPITAL, WHERE IT WAS CONFIRMED THAT SHE HAD A FEVER. NO ADVERSE EVENT OCCURRED, AND THE PATIENT IS DOING WELL. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 838888 | BRAUN | THERMOMETER | FLL | KAZ USA, INC., A HELEN OF TROY COMPANY | NTF-3000 | UNKNOWN |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |