FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 6188795 · Received December 20, 2016

Report

Report Number
1314800-2016-00069
Event Type
Malfunction
Date Received
December 20, 2016
Date of Event
November 22, 2016
Report Date
December 20, 2016
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
PMA / PMN Number
K134043
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE TWO PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING, BUT THEY HAVE NOT BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER REPORTED THAT TWO OF THEIR THERMOMETERS WERE BOTH GIVING FALSE NEGATIVE READINGS ON THEIR CHILD. THE DEVICES ALLEGEDLY WERE BOTH READING 9 DEGREES LOWER THAN THE PATIENT'S ACTUAL TEMPERATURE. THE CHILD WAS BROUGHT TO A HOSPITAL, WHERE IT WAS CONFIRMED THAT SHE HAD A FEVER. NO ADVERSE EVENT OCCURRED, AND THE PATIENT IS DOING WELL. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
838888 BRAUN THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY NTF-3000 UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 Other