530G INSULIN PUMP
Report
- Report Number
- 2032227-2016-50679
- Event Type
- Malfunction
- Date Received
- December 19, 2016
- Date of Event
- September 5, 2016
- Report Date
- January 19, 2017
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- P120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH
- Reporter Occupation
- PATIENT
Narratives
THE PUMP PASSED ALL FUNCTIONAL TESTING, INCLUDING THE IDLE CURRENT, RUN CURRENT, SELF TEST, OFF NO POWER, UNEXPECTED RESTART, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY, DISPLACEMENT AND REWIND TESTS. THE PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP AND A CRACKED RESERVOIR TUBE. THE DRIVE SUPPORT WAS INSPECTED AND NO ANOMALY WAS NOTED.
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).
CUSTOMER REPORTED VIA PHONE CALL THAT THE DRIVE SUPPORT CAP WAS DAMAGED. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 836213 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAH |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 50 YR |