FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 6186852 · Received December 19, 2016

Report

Report Number
2032227-2016-50679
Event Type
Malfunction
Date Received
December 19, 2016
Date of Event
September 5, 2016
Report Date
January 19, 2017
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
P120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP PASSED ALL FUNCTIONAL TESTING, INCLUDING THE IDLE CURRENT, RUN CURRENT, SELF TEST, OFF NO POWER, UNEXPECTED RESTART, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY, DISPLACEMENT AND REWIND TESTS. THE PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP AND A CRACKED RESERVOIR TUBE. THE DRIVE SUPPORT WAS INSPECTED AND NO ANOMALY WAS NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE DRIVE SUPPORT CAP WAS DAMAGED. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
836213 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAH

Patients

Seq Age Sex Outcome Treatment
1 50 YR