FDA Adverse Event Malfunction Summary report: N

SYNCARDIA FREEDOM ONBOARD BATTERY

MDR report key: 6186730 · Received December 19, 2016

Report

Report Number
3003761017-2016-00399
Event Type
Malfunction
Date Received
December 19, 2016
Date of Event
December 8, 2016
Report Date
December 8, 2016
Manufacturer
SYNCARDIA SYSTEMS, LLC
Product Code
LOZ
PMA / PMN Number
P030011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FREEDOM ONBOARD BATTERY WAS RETURNED TO SYNCARDIA FOR EVALUATION. VISUAL INSPECTION OF THE ONBOARD BATTERY REVEALED J1 CONNECTOR SEPARATION FROM THE BATTERY HOUSING, CONFIRMING THE CUSTOMER-REPORTED ISSUE. THE ROOT CAUSE FOR THE HOUSING WELD AND J1 CONNECTOR SEPARATION OBSERVED ON ONBOARD BATTERY S/N (B)(4) COULD NOT BE CONCLUSIVELY DETERMINED BASED UPON THE INFORMATION PROVIDED IN THE CUSTOMER REPORT; HOWEVER, DAMAGE OF THIS NATURE IS MOST LIKELY CAUSED BY AN IMPACT SHOCK. THIS ISSUE WILL CONTINUE TO BE MONITORED AND TRENDED AS PART OF THE CUSTOMER EXPERIENCE PROCESS. SYNCARDIA HAS COMPLETED ITS EVALUATION OF THIS COMPLAINT AND IS CLOSING THIS FILE. (B)(4) FOLLOW-UP REPORT 1.

Additional Manufacturer Narrative · 1

THIS ALLEGED FAILURE MODE POSES A LOW RISK TO THE PATIENT BECAUSE THE REPORTED ISSUE WOULD NOT PREVENT THE FREEDOM DRIVER FROM PERFORMING ITS LIFE-SUSTAINING FUNCTIONS. IN ADDITION, THE FREEDOM DRIVER IS EQUIPPED WITH MULTIPLE REDUNDANT POWER SOURCES (E.G., EXTERNAL POWER VIA AC POWER SUPPLY AND CAR CHARGER) AND PATIENTS ARE PROVIDED WITH SEVERAL FREEDOM ONBOARD BATTERIES. THE FREEDOM ONBOARD BATTERY WILL BE RETURNED TO SYNCARDIA FOR EVALUATION. THE RESULTS OF THE INVESTIGATION WILL BE PROVIDED IN A FOLLOW-UP MDR. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER, A SYNCARDIA CERTIFIED HOSPITAL, REPORTED THAT WHILE EXCHANGING BATTERIES, IT WAS NOTICED THAT THE PATIENT'S FREEDOM ONBOARD BATTERY CONNECTOR WAS DETACHED FROM THE PLASTIC HOUSING. THERE WAS NO REPORTED ADVERSE PATIENT IMPACT.

Description of Event or Problem · 1

THE CUSTOMER, A SYNCARDIA CERTIFIED HOSPITAL, REPORTED THAT WHILE EXCHANGING BATTERIES, IT WAS NOTICED THAT THE PATIENT'S FREEDOM ONBOARD BATTERY CONNECTOR WAS DETACHED FROM THE PLASTIC HOUSING. THERE WAS NO REPORTED ADVERSE PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
836235 SYNCARDIA FREEDOM ONBOARD BATTERY BATTERY LOZ SYNCARDIA SYSTEMS, LLC

Patients

Seq Age Sex Outcome Treatment
1 18 YR