FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 6178241 · Received December 15, 2016

Report

Report Number
1823260-2016-01968
Event Type
Malfunction
Date Received
December 15, 2016
Date of Event
October 26, 2016
Report Date
April 4, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED THE METER WITH SERIAL NUMBER (B)(4). THE TEST STRIPS WERE NOT RETURNED. THE RETURNED METER WAS MEASURED WITH MASTER LOT STRIPS IN COMPARISON TO A RETENTION METER AND MASTER LOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. DONOR #1: 2.1 INR. DONOR #2: 2.6 INR. DONOR #1 HCT: 44%. DONOR #2 HCT: 48%. DONOR #1: MASTER LOT: 2.2 INR. DONOR #1: CUSTOMER'S METER AND MASTER LOT: 2.1 INR. DONOR #2: MASTER LOT: 2.6 INR. DONOR #2: CUSTOMER'S METER AND MASTER LOT: 2.7 INR. ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED MATERIAL AND THE RETENTION MATERIAL MEET THE SPECIFICATION.

Additional Manufacturer Narrative · 1

THE CUSTOMER HAS NOT RETURNED ANY PRODUCT. NO INFORMATION WAS PROVIDED IN THE COMPLAINT THAT WOULD POINT TO A CAUSE FOR THE DISCREPANT RESULTS. SINCE NO PRODUCT WAS RETURNED, THE INVESTIGATION COULD NOT BE COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF ERRONEOUS INR RESULTS WHEN COMPARING HER COAGUCHEK XS METER WITH SERIAL NUMBER (B)(4) TO THE LABORATORY USING THE DADE INNOVIN METHOD. THE CUSTOMER TESTED ON HER METER AND OBTAINED A RESULT OF 1.8 INR. THE RESULT FROM THE LABORATORY 4 HOURS LATER WAS 1.3 INR. ON (B)(6) 2016 THE CUSTOMER TESTED ON HER METER AND OBTAINED A RESULT OF 4.7 INR. THE RESULT FROM THE LABORATORY 4 HOURS LATER WAS 3.6 INR. THE CUSTOMER¿S DOCTOR CHANGED HER WARFARIN DOSE TO 12.5 MG BASED ON A RESULT FROM THE LABORATORY. SHE DOES NOT KNOW WHAT LABORATORY RESULT WAS USED FOR THIS CHANGE. THE CUSTOMER¿S THERAPEUTIC RANGE IS 2-3 INR. NO ADVERSE EVENT OCCURRED. THE CUSTOMER IS FINE. THE CUSTOMER IS NOT ANEMIC. THE METER AND STRIPS WERE REQUESTED FOR INVESTIGATION. REPLACEMENTS WERE SENT. RELEVANT RETENTION TEST STRIPS (LOT 203038) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION SAMPLES WERE ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
827317 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 20303812

Patients

Seq Age Sex Outcome Treatment
1 37 YR WARFARIN