COAGUCHEK ® XS SYSTEM
Report
- Report Number
- 1823260-2016-01968
- Event Type
- Malfunction
- Date Received
- December 15, 2016
- Date of Event
- October 26, 2016
- Report Date
- April 4, 2017
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- GJS
- PMA / PMN Number
- K062925
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- PATIENT
Narratives
THIS EVENT OCCURRED IN (B)(6). (B)(4).
THE CUSTOMER RETURNED THE METER WITH SERIAL NUMBER (B)(4). THE TEST STRIPS WERE NOT RETURNED. THE RETURNED METER WAS MEASURED WITH MASTER LOT STRIPS IN COMPARISON TO A RETENTION METER AND MASTER LOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. DONOR #1: 2.1 INR. DONOR #2: 2.6 INR. DONOR #1 HCT: 44%. DONOR #2 HCT: 48%. DONOR #1: MASTER LOT: 2.2 INR. DONOR #1: CUSTOMER'S METER AND MASTER LOT: 2.1 INR. DONOR #2: MASTER LOT: 2.6 INR. DONOR #2: CUSTOMER'S METER AND MASTER LOT: 2.7 INR. ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED MATERIAL AND THE RETENTION MATERIAL MEET THE SPECIFICATION.
THE CUSTOMER HAS NOT RETURNED ANY PRODUCT. NO INFORMATION WAS PROVIDED IN THE COMPLAINT THAT WOULD POINT TO A CAUSE FOR THE DISCREPANT RESULTS. SINCE NO PRODUCT WAS RETURNED, THE INVESTIGATION COULD NOT BE COMPLETED.
THE CUSTOMER COMPLAINED OF ERRONEOUS INR RESULTS WHEN COMPARING HER COAGUCHEK XS METER WITH SERIAL NUMBER (B)(4) TO THE LABORATORY USING THE DADE INNOVIN METHOD. THE CUSTOMER TESTED ON HER METER AND OBTAINED A RESULT OF 1.8 INR. THE RESULT FROM THE LABORATORY 4 HOURS LATER WAS 1.3 INR. ON (B)(6) 2016 THE CUSTOMER TESTED ON HER METER AND OBTAINED A RESULT OF 4.7 INR. THE RESULT FROM THE LABORATORY 4 HOURS LATER WAS 3.6 INR. THE CUSTOMER¿S DOCTOR CHANGED HER WARFARIN DOSE TO 12.5 MG BASED ON A RESULT FROM THE LABORATORY. SHE DOES NOT KNOW WHAT LABORATORY RESULT WAS USED FOR THIS CHANGE. THE CUSTOMER¿S THERAPEUTIC RANGE IS 2-3 INR. NO ADVERSE EVENT OCCURRED. THE CUSTOMER IS FINE. THE CUSTOMER IS NOT ANEMIC. THE METER AND STRIPS WERE REQUESTED FOR INVESTIGATION. REPLACEMENTS WERE SENT. RELEVANT RETENTION TEST STRIPS (LOT 203038) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION SAMPLES WERE ACCEPTABLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 827317 | COAGUCHEK ® XS SYSTEM | PROTHROMBIN TIME TEST STRIPS | GJS | ROCHE DIAGNOSTICS | NA | 20303812 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 37 YR | WARFARIN |