FDA Adverse Event Malfunction Summary report: N

ELITE MPX

MDR report key: 6175228 · Received December 15, 2016

Report

Report Number
1222993-2016-00057
Event Type
Malfunction
Date Received
December 15, 2016
Date of Event
November 12, 2016
Report Date
December 14, 2016
Manufacturer
CYNOSURE INC
Product Code
GEX
PMA / PMN Number
K091169
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UPON INVESTIGATION INTO THE PATIENT'S ALLEGED BURN, IT WAS LATER CONFIRMED THAT INSTEAD THE PATIENT ONLY HAD A SMALL BLISTER WHICH RESOLVED ON ITS OWN. PATIENT DID VISIT AN URGENT CARE CENTER FOR POST TREATMENT CARE AND WAS SUGGESTED TO TAKE SUNBLOCK AND FLAMAZINE TOPICAL MEDICATION FOR HEALING. BLISTERS ARE AN EXPECTED SIDE EFFECT FROM LASER TREATMENTS. THE DEVICE WAS EVALUATED AND FOUND TO BE OPERATING OUT OF SPECIFICATION (ON THE HIGHER END), BEYOND THE +/- 20% RANGE. CYNOSURE'S SERVICE TECHNICIAN PERFORMED REPAIRS BY REPLACING THE DEVICE'S BEAM-BLOCK ASSEMBLY AND YAG WAVELENGTH LAMP COMPONENTS TO RESOLVE THE ISSUE. THIS IS REPORTABLE BECAUSE THE DEVICE WAS FOUND OPERATING BEYOND THE ACCEPTABLE SPECIFICATION RANGE AND PATIENT HAD MEDICAL INTERVENTION.

Description of Event or Problem · 1

PATIENT DEVELOPED AN ALLEGED 3RD DEGREE BURN ON RIGHT OF FACE FROM A LASER HAIR REMOVAL PROCEDURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
829696 ELITE MPX ELITE MPX GEX CYNOSURE INC

Patients

Seq Age Sex Outcome Treatment
1 21 YR Other