FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 6170821 · Received December 13, 2016

Report

Report Number
3007981285-2016-24711
Event Type
Injury
Date Received
December 13, 2016
Date of Event
November 12, 2016
Report Date
November 29, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD BEEN EXPERIENCING DIFFICULTY CHARGING THE PUMP WITH THE USB CABLE. IT WAS CONFIRMED THAT THE PUMP WAS ABLE TO BE CHARGED WITH A DIFFERENT USB CABLE. IN ADDITION, CUSTOMER RECEIVED MULTIPLE CARTRIDGE ALARMS (CARTRIDGE ALARM 19) WITH MULTIPLE CARTRIDGES DURING THE LOAD PROCESS. CUSTOMER REPORTED BLOOD GLUCOSE (BG) LEVEL WAS 257 (MG/DL). IT WAS CONFIRMED THE CUSTOMER WAS ABLE TO RELOAD A CARTRIDGE AND DELIVER A BOLUS TO ADDRESS BG LEVEL. REPORTEDLY THE CUSTOMER HAS MANUAL INJECTIONS AS ALTERNATE INSULIN THERAPY UNTIL THE REPLACEMENT PUMP IS RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
823072 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 25 YR Other