FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 6168122 · Received December 12, 2016

Report

Report Number
1644487-2016-02842
Event Type
Malfunction
Date Received
December 12, 2016
Date of Event
November 17, 2016
Report Date
November 17, 2016
Manufacturer
CYBERONICS - HOUSTON
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED BY A COMPANY REPRESENTATIVE THAT HE WAS HAVING DIFFICULTY COMMUNICATING WITH A PATIENT¿S GENERATOR AT THE BEGINNING OF A SURGERY. IT WAS DETERMINED TO BE AN ISSUE WITH THE WHITE USB SERIAL DATA CABLE. THE PROGRAMMING TABLET WAS BEING HELD UP BY A MAYO STAND AND THE CABLE WAS HANGING FROM THE TABLET OVER THE EDGE OF THE MAYO STAND. THE WAND WAS HELD FAR ENOUGH AWAY TO WHERE THE CONNECTION CABLE WAS TAUT. THE TABLET WAS MOVED FURTHER UP THE MAYO STAND SUCH THAT THE CABLE WAS SUPPORTED AND THE ISSUE RESOLVED AT THAT TIME, HOWEVER THE ISSUE PERSISTED AFTER THAT SURGERY. THE WHITE USB SERIAL DATA CABLE WAS REPLACED WITH A NEW BLACK USB SERIAL DATA CABLE AND THE PROBLEM WAS REPORTED TO HAVE BEEN RESOLVED. ADDITIONAL RELEVANT INFORMATION HAS NOT BEEN RECEIVED TO-DATE. THE SERIAL CABLE DOES NOT REQUIRE RETURN, AS THE FAILURE MODE IS UNDERSTOOD TO BE A FAILURE OF THE SERIAL CABLE ASSOCIATED WITH A DISCONNECTED WIRE CONNECTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
818406 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS - HOUSTON MODEL 250 NA

Patients

Seq Age Sex Outcome Treatment
1