FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 6158383 · Received December 9, 2016

Report

Report Number
2032227-2016-48704
Event Type
Malfunction
Date Received
December 9, 2016
Date of Event
November 24, 2016
Report Date
November 24, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM DURING TESTING NOTED. UNABLE TO PERFORM ALL CURRENTS, UNEXPECTED RESTART ERROR TEST, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME/DELIVERY AND EXCESSIVE NO DELIVERY TEST OR VERIFY WEAK BATTERY ALARM, FAILED BATTERY TEST ALERT AND BATTERY OUT LIMIT ALARM DUE TO BUTTONS NOT RESPONDING. NO NUMBERS SCROLLING AND NO FROZEN DISPLAY DURING TESTING NOTED. PUMP RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHED LCD WINDOW AND CRACKED BATTERY TUBE THREADS. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED VIA PHONE CALL THAT NUMBERS ON DISPLAY SCREEN BEGAN TO SCROLL WITHOUT PROMP AS CUSTOMER WAS ATTEMPTING TO BOLUS. AFTER CUSTOMER CHANGED BATTERY, INSULIN PUMP RECEIVED A WEAK BATTERY ALERT AND A BATTERY OUT LIMIT ALARM. IT WAS REPORTED THAT ALARM DID NOT STOP AFTER TROUBLESHOOTING. INSULIN PUMP WOULD BE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
815184 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAH

Patients

Seq Age Sex Outcome Treatment
1 20 YR