FDA Adverse Event Malfunction Summary report: N

MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM

MDR report key: 6157493 · Received December 9, 2016

Report

Report Number
9710014-2016-00858
Event Type
Malfunction
Date Received
December 9, 2016
Report Date
April 27, 2018
Manufacturer
MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH
Product Code
MCM
PMA / PMN Number
P000025
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS NOT BEEN RETURNED YET. IF IT SHOULD BE RETURNED, IT IS TO BE RETURNED TO THE MANUFACTURER FOR EVALUATION. WHEN AVAILABLE, A DEVICE FAILURE ANALYSIS WILL BE SUBMITTED AS A FOLLOW UP REPORT.

Additional Manufacturer Narrative · 1

AS PER THE INFORMATION RECEIVED, THE DACAPO POWERPACK WAS FOUND WITH LEAKING ELECTROLYTE; HOWEVER, NEITHER PATIENT CONTACT TO BATTERY CHEMISTRY NOR ANY INJURIES WERE REPORTED. NO ROOT CAUSE FOR THE MALFUNCTION COULD BE DETERMINED AS THE DEVICE HAS NOT BEEN RECEIVED FOR FAILURE INVESTIGATION. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION: THE RETURNED DEVICE SUPPLEMENTAL SHEET FOR RECHARGEABLE BATTERIES WAS INSPECTED UPON ARRIVAL. ACCORDING TO THE RECEIVED INFORMATION, LEAKING ELECTROLYTE WAS OBSERVED. THE DAMAGE TO THE BATTERY HOUSING WAS CLEARLY THE REASON FOR THE MALFUNCTION OF THE DEVICE. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 1

THE RETURNED DEVICE SUPPLEMENTAL SHEET FOR RECHARGEABLE BATTERIES WAS INSPECTED UPON ARRIVAL. ACCORDING TO THE RECEIVED INFORMATION, LEAKING ELECTROLYTE WAS OBSERVED. THE DAMAGE TO THE BATTERY HOUSING WAS CLEARLY THE REASON FOR THE MALFUNCTION OF THE DEVICE. ADDITIONAL INFORMATION: TWO MORE SUPPLEMENTAL SHEETS FOR DACAPO POWERPACKS (SN (B)(4) SN (B)(4)) WERE ADDED TO THIS RECORD AND INVESTIGATED UPON ARRIVAL. ALL THREE DEVICES SHOW THE SAME FAILURE. THEREFORE, THE ABOVE MENTIONED RESULTS DO STILL APPLY.

Description of Event or Problem · 1

AN INSPECTION FOR THE DACAPO POWERPACK HAS BEEN REQUESTED BECAUSE IT WASN'T WORKING WELL. ELECTROLYTE LEAKAGE HAS BEEN FOUND AT THE INSPECTION.

Description of Event or Problem · 1

AN INSPECTION OF THE DACAPO POWERPACK WAS REQUESTED BECAUSE IT WASN'T WORKING WELL. ELECTROLYTE LEAKAGE WAS FOUND DURING THE INSPECTION. THE DACAPO POWERPACK WILL NOT BE RETURNED TO HQ (B)(4).

Description of Event or Problem · 1

AN INSPECTION OF THE DACAPO POWERPACK WAS REQUESTED BECAUSE IT WASN'T WORKING WELL. ELECTROLYTE LEAKAGE WAS FOUND DURING THE INSPECTION. THE DACAPO POWER PACK WILL NOT BE RETURNED TO (B)(4)

Description of Event or Problem · 1

AN INSPECTION FOR THE DACAPO POWERPACK WAS REQUESTED BECAUSE IT WASN'T WORKING PROPERLY. ELECTROLYTE LEAKAGE WAS FOUND DURING THE INSPECTION. THERE WAS NO USER CONTACT WITH ELECTROLYTE FLUID AND NO INJURY SUSTAINED. ADDITIONAL TWO DEVICES HAVE BEEN CONFIRMED TO HAVE LEAKED. THE DACAPO POWER PACKS HAVE NOT BEEN RETURNED TO HQ (B)(4); HOWEVER DEVICE SUPPLEMENTAL SHEETS HAVE BEEN RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
813219 MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM EXTERNAL COMPONENT MCM MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH DACAPO POWERPACK 1308C083

Patients

Seq Age Sex Outcome Treatment
1 79 YR