FDA Adverse Event Injury Summary report: N

NUCLISENS® EASYMAG® DISPOSABLE

MDR report key: 6150941 · Received December 7, 2016

Report

Report Number
3002769706-2016-00504
Event Type
Injury
Date Received
December 7, 2016
Report Date
March 14, 2017
Manufacturer
BIOMERIEUX SA
Product Code
JJH
PMA / PMN Number
C1, EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN INTERNAL BIOMÉRIEUX INVESTIGATION WAS PERFORMED. DURING THE INVESTIGATION, THE ISSUE WAS REPRODUCED WITH SAMPLES BUT WITH A LOWER FREQUENCY. THE ANALYSIS OF DATA PROVIDED BY CUSTOMERS SHOWED THAT THESE ERRORS WERE RANDOMLY DISTRIBUTED WITHIN THE RUN SEQUENCES AND THE SAMPLE POSITIONS. INVESTIGATION WITH THE DISPOSABLE SUPPLIER REVEALED NO ISSUE IN RAW MATERIALS USE. THE ISSUE INVOLVES RISK OF DELAYED RESULTS FOR THE PATIENTS, BUT NOT FALSE RESULTS. AS MENTIONED IN THE EASYMAG USER MANUAL, THE USE OF AN INTERNAL CONTROL IS RECOMMENDED IN ORDER TO DETECT POTENTIAL NUCLEIC ACID EXTRACTION ISSUE. ALL ERRORS THAT OCCUR DURING THE RUNS CAN BE FOUND IN THE RESULTS REPORT.

Description of Event or Problem · 1

A CUSTOMER IN (B)(6) NOTIFIED BIOMÉRIEUX OF A PRODUCT PROBLEM WHEN USING NUCLISENS® EASYMAG® DISPOSABLE PRODUCT. THE CUSTOMER REPORTED MULTIPLE LLS ISSUES ON THEIR INSTRUMENT. THE CUSTOMER INDICATED OCCASIONALLY HAVING DELAYS GREATER THAN 24 HOURS DEPENDING ON THE TIME OF DAY THE LLS ERROR OCCURRED. IN ADDITION, THE CUSTOMER INDICATED HAVING INCIDENCES WHERE THE SAMPLE WAS NSQ FOR REPEAT TESTING THUS REQUIRING RE-COLLECTION FROM THE PATIENT. THE CUSTOMER REPORTED THAT A LARGE MAJORITY OF LLS ERRORS ARE OCCURRING IN VESSEL POSITION 7 ACROSS ALL THREE VESSELS AND IN POSITION 4 IN VESSELS 1 AND 3. THE INSTRUMENT WAS RECENTLY SERVICED AND FOUND TO BE IN GOOD CONDITION. THE DISPOSABLE VESSELS, INSTRUMENT LOG, APPLICATION AND USER LOGS WERE REQUESTED FROM THE CUSTOMER. AN INTERNAL BIOMÉRIEUX INVESTIGATION HAS BEEN INITIATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
802814 NUCLISENS® EASYMAG® DISPOSABLE NUCLISENS® EASYMAG® DISPOSABLE JJH BIOMERIEUX SA Z107KD

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention