FDA Adverse Event Malfunction Summary report: N

NUCLISENS® EASYMAG® DISPOSABLE

MDR report key: 6148876 · Received December 6, 2016

Report

Report Number
3002769706-2016-00492
Event Type
Malfunction
Date Received
December 6, 2016
Report Date
March 9, 2017
Manufacturer
BIOMERIEUX SA
Product Code
JJH
PMA / PMN Number
C1, EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN INTERNAL BIOMÉRIEUX INVESTIGATION WAS PERFORMED. DURING THE INVESTIGATION, THE ISSUE WAS REPRODUCED WITH SAMPLES BUT WITH A LOWER FREQUENCY. THE ANALYSIS OF DATA PROVIDED BY CUSTOMERS SHOWED THAT THESE ERRORS WERE RANDOMLY DISTRIBUTED WITHIN THE RUN SEQUENCES AND THE SAMPLE POSITIONS. INVESTIGATION WITH THE DISPOSABLE SUPPLIER REVEALED NO ISSUE IN RAW MATERIALS USE. THE ISSUE INVOLVES RISK OF DELAYED RESULTS FOR THE PATIENTS, BUT NOT FALSE RESULTS. AS MENTIONED IN THE EASYMAG USER MANUAL, THE USE OF AN INTERNAL CONTROL IS RECOMMENDED IN ORDER TO DETECT POTENTIAL NUCLEIC ACID EXTRACTION ISSUE. ALL ERRORS THAT OCCUR DURING THE RUNS CAN BE FOUND IN THE RESULTS REPORT.

Description of Event or Problem · 1

A CUSTOMER IN (B)(6) NOTIFIED BIOMÉRIEUX OF A PRODUCT PROBLEM WHEN USING THE NUCLISENS® EASYMAG® DISPOSABLE PRODUCT. THE CUSTOMER REPORTED LLS ISSUES ON THEIR EM. THE CUSTOMER INDICATED THE TECHNICIAN DIDN'T NOTICE ANY DROPLETS IN THE CASSETTE/CARTRIDGE WHEN THE ERROR OCCURRED. THE DISPOSABLE VESSELS, INSTRUMENT LOG, APPLICATION AND USER LOGS WERE REQUESTED FROM THE CUSTOMER. THERE IS NO INDICATION OR REPORT FROM THE CUSTOMER THAT THE PRODUCT PROBLEM LED TO ANY ADVERSE EVENT RELATED TO THE PATIENT'S STATE OF HEALTH. AN INTERNAL BIOMÉRIEUX INVESTIGATION HAS BEEN INITIATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
800267 NUCLISENS® EASYMAG® DISPOSABLE NUCLISENS® EASYMAG® DISPOSABLE JJH BIOMERIEUX SA Z107MC

Patients

Seq Age Sex Outcome Treatment
1