FDA Adverse Event Malfunction Summary report: N

ORAL-B DUALACTION BRUSHHEADS

MDR report key: 6148271 · Received December 6, 2016

Report

Report Number
3000302531-2016-00477
Event Type
Malfunction
Date Received
December 6, 2016
Report Date
November 7, 2016
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON 16-DEC-2016 PRODUCT INVESTIGATION RESULTS: REPORTER RETURNED 1 TOOTHBRUSH HEAD ON (B)(6) 2016. THE RESULT OF THE ANALYSIS DONE WITH THE CONSUMER RETURN SHOWED THAT WEAR LED TO THE REPORTED ISSUE. NO MANUFACTURING FAULT IDENTIFIED.

Additional Manufacturer Narrative · 1

RETURN OF PRODUCT HAS BEEN REQUESTED. REPORTER RETURNED 1 BRUSH HEAD ON 15-NOV-2016. PRODUCT INVESTIGATION IS IN PROGRESS.

Description of Event or Problem · 1

CHOKED [CHOKING]; LOWER SQUARE BRUSH BROKE OFF INSIDE MOUTH - ORAL-B DUALACTION BRUSHHEAD [DEVICE BREAKAGE]. CASE DESCRIPTION: A FEMALE CONSUMER, AGE UNSPECIFIED, REPORTED VIA E-MAIL ON (B)(6) 2016 THAT THE "LOWER SQUARE BRUSH" OF AN ORAL-B DUALACTION BRUSHHEAD BROKE OFF INSIDE HER MOUTH WHILE BRUSHING HER TEETH WITH AN ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN ON AN UNSPECIFIED DATE, AND SHE CHOKED AND NEARLY SWALLOWED IT. SHE HAD BOUGHT THE PACK OF TOOTHBRUSH HEADS ABOUT SIX MONTHS AGO. THE CASE OUTCOME WAS RECOVERED.

Description of Event or Problem · 1

CHOKED [CHOKING]. LOWER SQUARE BRUSH BROKE OFF INSIDE MOUTH - ORAL-B DUALACTION BRUSHHEAD [DEVICE BREAKAGE]. CASE DESCRIPTION: A FEMALE CONSUMER, AGE UNSPECIFIED, REPORTED VIA E-MAIL ON (B)(6) 2016 THAT THE "LOWER SQUARE BRUSH" OF AN ORAL-B DUALACTION BRUSHHEAD BROKE OFF INSIDE HER MOUTH WHILE BRUSHING HER TEETH WITH AN ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN ON AN UNSPECIFIED DATE, AND SHE CHOKED AND NEARLY SWALLOWED IT. SHE HAD BOUGHT THE PACK OF TOOTHBRUSH HEADS ABOUT SIX MONTHS AGO. THE CASE OUTCOME WAS RECOVERED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
798475 ORAL-B DUALACTION BRUSHHEADS TOOTHBRUSH, POWERED JEQ BRAUN GMBH WERK MARKTHEIDENFELD I426

Patients

Seq Age Sex Outcome Treatment
1 ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN