FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 6148144 · Received December 6, 2016

Report

Report Number
2032227-2016-47822
Event Type
Malfunction
Date Received
December 6, 2016
Date of Event
November 8, 2016
Report Date
November 8, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A CRACKED BLEEDING DISPLAY, PEELING KEYPAD OVERLAY, CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHES ON THE DISPLAY WINDOW, ADDRESS LABEL PEELING AND DAMAGED AND CRACKED BATTERYTUBE THREADS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER'S MOTHER REPORTED VIA TELEPHONE CALL THAT THE INSULIN PUMP WAS CRUSHED IN A RECLINER AT THE MOVIE THEATER AND THAT THE SCREEN WAS CRUSHES. THE BLOOD GLUCOSE READING WAS NOT KNOWN. THE CALLER WAS ADVISED THAT THE CUSTOMER SHOULD DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO A BACKUP PLAN PER A HEALTH CARE PROFESSIONAL'S INSTRUCTIONS. SHE WAS ADVISED THAT THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
797542 530G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551LNAS

Patients

Seq Age Sex Outcome Treatment
1 14 YR