FDA Adverse Event Malfunction Summary report: N

NEOTECH

MDR report key: 6147760 · Received December 6, 2016

Report

Report Number
2025917-2016-00109
Event Type
Malfunction
Date Received
December 6, 2016
Date of Event
May 17, 2016
Report Date
November 23, 2016
Manufacturer
NEOTECH
Product Code
FOK
PMA / PMN Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE WAS NOT RETURNED AND NO EVALUATION IS POSSIBLE ON THE ACTUAL DEVICE. IN OUR INVESTIGATION AND FOLLOW-UP WITH THE REPORTING FACILITY, THE REPORTER (B)(6) THE CLINICAL EFFECTIVENESS-DATA MANAGEMENT, STATED THAT IT WAS THE FIRST TIME THE NURSES HAD TRIED TO USE THE PRODUCT AS THEY HAD SOME SAMPLES. SHE ALSO COULD NOT SPEAK TO WHETHER THE DFU WAS REFERRED PRIOR TO USE OR NOT. THERE IS A GREAT PROBABILITY THAT THE NURSES DID NOT READ THE DIRECTION OF USE REGARDING PROPER ACTIVATION OF THE ADHESIVE BEFORE USE, OTHERWISE THE PART WOULD NOT COME OFF THE FACE. THIS LINE OF PRODUCT IS BIOCOMPATIBLE PER PBL REPORT# (B)(4). IT SEEMS THAT THE SKIN REDNESS WAS CAUSED BY NOT FOLLOWING THE DIRECTION OF USE FOR REMOVING THE PRODUCT. (B)(6) ALSO INFORMED US THAT THE BABY WAS NOT HARMED AND HAS BEEN DISCHARGED. THIS COMPLAINT WILL BE MONITORED FOR TRENDING PURPOSES AND IS ADDED TO THE RELATED LOGS AND CHARTS. DEVICE WAS NOT RETURNED.

Description of Event or Problem · 1

INSTABILITY OF MASK AND SKIN REDNESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
797518 NEOTECH NEOSHADES WITH TABS FOK NEOTECH N721

Patients

Seq Age Sex Outcome Treatment
1 Other