FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 6145669 · Received December 5, 2016

Report

Report Number
3007981285-2016-22163
Event Type
Malfunction
Date Received
December 5, 2016
Date of Event
November 13, 2016
Report Date
November 13, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE USER GUIDE STATES THAT THE ALARM NOTIFIES THE USER THAT THERE HAS BEEN NO INTERACTION WITH THE PUMP IN THE SPECIFIED NUMBER OF HOURS AND THE PUMP WILL SHUT DOWN AFTER 30 SECONDS. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED AN AUTO-OFF ALARM. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 180 MG/DL. THE CUSTOMER REPORTED TO ONLY BE USING THE PUMP FOR BASAL DELIVERY. TANDEM TECHNICAL SUPPORT EDUCATION THE CUSTOMER ON HOW THE AUTO-ALARM WORKS. THE CUSTOMER ACKNOWLEDGED THE INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
796696 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096

Patients

Seq Age Sex Outcome Treatment
1 59 YR