FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP

MDR report key: 6144967 · Received December 5, 2016

Report

Report Number
2032227-2016-47417
Event Type
Malfunction
Date Received
December 5, 2016
Date of Event
August 8, 2016
Report Date
August 8, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH SCRATCHED CASE, MINOR SCRATCHED LCD WINDOW, PILLOWING KEYPAD OVERLAY, CRACKED SELECT BUTTON KEYPAD OVERLAY, KEYPAD OVERLAY TEXTURE DAMAGE, MISSING RETAINER AND MISSING RESERVOIR TUBE O-RING. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CLEAR PLASTIC ON TOP OF THE RESERVOIR COMPARTMENT CAME OFF. CUSTOMER'S BLOOD GLUCOSE WAS 6.7 MMOL/L. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
794944 640G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711K

Patients

Seq Age Sex Outcome Treatment
1