MEDFUSION¿ MEDFUSION® 4000 WIRELESS SYRINGE INFUSION PUMP
Report
- Report Number
- 3012307300-2016-00487
- Event Type
- Malfunction
- Date Received
- December 5, 2016
- Report Date
- November 15, 2016
- Manufacturer
- SMITHS MEDICAL ASD, INC.
- Product Code
- FRN
- PMA / PMN Number
- K111386
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NM, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
ONE MEDFUSION® 4000 WIRELESS SYRINGE INFUSION PUMP WAS RETURNED FOR EVALUATION. VISUAL INSPECTION FOUND THE PUMP IN POOR CONDITION, WITH THE TOP CASE CHIPPED AND CRACKED. A REVIEW OF THE EVENT HISTORY LOG FOUND THAT THERE WAS A FAIL-SAFE ERROR. IT WAS NOTED THAT DURING START-UP OF THE DEVICE, A BLANK SCREEN AND CONSTANT ALARM WERE OBSERVED PRIOR TO THE ERROR MESSAGE. THE CUSTOMER REPORTED ISSUE WAS REPLICATED. THE DEVICE SOFTWARE WAS RELOADED AND SUCCESSFULLY RESOLVED THE ISSUE. THE EVIDENCE SUGGESTS THAT THE REPORTED ISSUE WAS DUE TO INTERRUPTION DURING A NETWORK SYSTEM SOFTWARE DOWNLOAD TO THE DEVICE. BASED ON THE EVIDENCE, THE ROOT CAUSE IS ATTRIBUTED TO THE USER INTERFACING WITH THE DEVICE INCONSISTENT WITH ITS INDICATION FOR USE - THE PUMP-DISPLAYED INSTRUCTION TO NOT TURN OFF THE PUMP DURING A SOFTWARE UPDATE WAS NOT FOLLOWED. THERE WAS NO EVIDENCE FOUND TO SUGGEST THE EVENT WAS CAUSED FROM AN INTRINSIC DEFECT IN THE PRODUCT.
CUSTOMER HAS NOT YET RETURNED THE DEVICE TO THE MANUFACTURER FOR DEVICE EVALUATION. WHEN AND IF THE DEVICE BECOMES AVAILABLE AND IS RETURNED AND EVALUATED THE MANUFACTURER WILL FILE A FOLLOW-UP REPORT DETAILING THE RESULTS OF THE EVALUATION. (B)(4).
THERE WAS NO PATIENT INVOLVEMENT OR PATIENT INJURY ASSOCIATED WITH THE REPORTED ISSUE. THE ERROR WAS DISCOVERED DURING PRE-USAGE CHECK AND CONFIRMED IN A BIOMEDICAL SHOP.
IT WAS REPORTED THAT MEDFUSION PUMP ENCOUNTERED A "CONSTANT STEADY ALARM WITH ERROR CODE "INTERRUPT.S07(0):FAIL-SAFE"." NO ADVERSE HEALTH OUTCOMES OCCURRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 797175 | MEDFUSION¿ MEDFUSION® 4000 WIRELESS SYRINGE INFUSION PUMP | PUMP, INFUSION | FRN | SMITHS MEDICAL ASD, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |