FDA Adverse Event Malfunction Summary report: N

MEDFUSION¿ MEDFUSION® 4000 WIRELESS SYRINGE INFUSION PUMP

MDR report key: 6144563 · Received December 5, 2016

Report

Report Number
3012307300-2016-00487
Event Type
Malfunction
Date Received
December 5, 2016
Report Date
November 15, 2016
Manufacturer
SMITHS MEDICAL ASD, INC.
Product Code
FRN
PMA / PMN Number
K111386
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

ONE MEDFUSION® 4000 WIRELESS SYRINGE INFUSION PUMP WAS RETURNED FOR EVALUATION. VISUAL INSPECTION FOUND THE PUMP IN POOR CONDITION, WITH THE TOP CASE CHIPPED AND CRACKED. A REVIEW OF THE EVENT HISTORY LOG FOUND THAT THERE WAS A FAIL-SAFE ERROR. IT WAS NOTED THAT DURING START-UP OF THE DEVICE, A BLANK SCREEN AND CONSTANT ALARM WERE OBSERVED PRIOR TO THE ERROR MESSAGE. THE CUSTOMER REPORTED ISSUE WAS REPLICATED. THE DEVICE SOFTWARE WAS RELOADED AND SUCCESSFULLY RESOLVED THE ISSUE. THE EVIDENCE SUGGESTS THAT THE REPORTED ISSUE WAS DUE TO INTERRUPTION DURING A NETWORK SYSTEM SOFTWARE DOWNLOAD TO THE DEVICE. BASED ON THE EVIDENCE, THE ROOT CAUSE IS ATTRIBUTED TO THE USER INTERFACING WITH THE DEVICE INCONSISTENT WITH ITS INDICATION FOR USE - THE PUMP-DISPLAYED INSTRUCTION TO NOT TURN OFF THE PUMP DURING A SOFTWARE UPDATE WAS NOT FOLLOWED. THERE WAS NO EVIDENCE FOUND TO SUGGEST THE EVENT WAS CAUSED FROM AN INTRINSIC DEFECT IN THE PRODUCT.

Additional Manufacturer Narrative · 1

CUSTOMER HAS NOT YET RETURNED THE DEVICE TO THE MANUFACTURER FOR DEVICE EVALUATION. WHEN AND IF THE DEVICE BECOMES AVAILABLE AND IS RETURNED AND EVALUATED THE MANUFACTURER WILL FILE A FOLLOW-UP REPORT DETAILING THE RESULTS OF THE EVALUATION. (B)(4).

Description of Event or Problem · 1

THERE WAS NO PATIENT INVOLVEMENT OR PATIENT INJURY ASSOCIATED WITH THE REPORTED ISSUE. THE ERROR WAS DISCOVERED DURING PRE-USAGE CHECK AND CONFIRMED IN A BIOMEDICAL SHOP.

Description of Event or Problem · 1

IT WAS REPORTED THAT MEDFUSION PUMP ENCOUNTERED A "CONSTANT STEADY ALARM WITH ERROR CODE "INTERRUPT.S07(0):FAIL-SAFE"." NO ADVERSE HEALTH OUTCOMES OCCURRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
797175 MEDFUSION¿ MEDFUSION® 4000 WIRELESS SYRINGE INFUSION PUMP PUMP, INFUSION FRN SMITHS MEDICAL ASD, INC.

Patients

Seq Age Sex Outcome Treatment
1