FDA Adverse Event Malfunction Summary report: N

CELLEX

MDR report key: 6137756 · Received December 1, 2016

Report

Report Number
6137756
Event Type
Malfunction
Date Received
December 1, 2016
Date of Event
August 16, 2016
Report Date
November 19, 2016
Manufacturer
THERAKOS, INC.
Product Code
LNR
Product Problem
Yes
Report Source
User Facility report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Description of Event or Problem · 1

THE THERAKOS CELLEX PHOTOPHERESIS UNIT WAS GIVING FALSE "AIR IN LINE" ERROR MESSAGES DURING THE PRIMING PHASE (PRE-USE) OF TREATMENT. AFTER MUCH TROUBLESHOOTING, IT WAS DETERMINED THAT RF INTERFERENCE FROM A T-MOBILE ANTENNA WAS THE SOURCE OF RF THAT WAS CREATING THE FALSE ERROR MESSAGE TO APPEAR. THIS ANTENNA IS LOCATED ACROSS THE STREET, APPROX. 50 FEET AWAY FROM THE PATIENT ROOM WHERE TREATMENT WAS TO BE DONE. IT HAS YET TO BE DETERMINED IF THE PROBLEM IS CAUSED BY AN OVERLY STRONG SIGNAL BEING SENT OUT BY THE ANTENNA OR IF THE CELLEX UNIT IS OVERLY SENSITIVE TO INADVERTENT RF. MANUFACTURER RESPONSE FOR PHOTOPHERESIS UNIT, CELLEX (PER SITE REPORTER): THE VENDOR BROUGHT OUT ANOTHER CELLEX. IT TOO WAS GIVING FALSE "AIR IN LINE" ERROR MESSAGES. THEY WERE VERY HELPFUL IN TROUBLESHOOTING THE PROBLEM. (B)(6) CALLED THERAKOS TO DISCUSS THIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
788547 CELLEX SYSTEM, PHOTOPHERESIS, EXTRACORPOREAL LNR THERAKOS, INC. CELLEX

Patients

Seq Age Sex Outcome Treatment
1 NO OTHER THERAPIES| NO.