FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 6135220 · Received November 30, 2016

Report

Report Number
2032227-2016-46511
Event Type
Malfunction
Date Received
November 30, 2016
Date of Event
October 27, 2016
Report Date
November 3, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNER, BROKEN RESERVOIR TUBE LIP, MINOR SCRATCHED LCD WINDOW, MISSING RESERVOIR TUBE O-RING, CRACKED BELT CLIP SLOT AND CRACKED BATTERY TUBE THREADS. A TEST RESERVOIR WAS INSTALLED AND DID NOT LOCK IN PLACE DUE TO COMPLETE BROKEN RESERVOIR TUBE LIP NOTED. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE PLASTIC ON THE RESERVOIR COMPARTMENT BROKE OFF. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
787523 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 64 YR