FDA Adverse Event Malfunction Summary report: N

BP ADV PERSONAL DOUBLE

MDR report key: 6132815 · Received November 29, 2016

Report

Report Number
1419937-2016-00307
Event Type
Malfunction
Date Received
November 29, 2016
Date of Event
November 19, 2016
Report Date
November 29, 2016
Manufacturer
MEDELA, INC
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT TRANSFORMER WAS SENT TO THE CUSTOMER. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION AT THIS TIME. THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. IT IS CURRENTLY BEING INVESTIGATED UNDER IR (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE ON (B)(6) 2016, THAT THE POWER CORD ON HER PUMP IN STYLE ADVANCED IS BROKEN AND PRONGS DON'T STAY IN PLACE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
784127 BP ADV PERSONAL DOUBLE PUMP, BREAST, POWERED HGX MEDELA, INC 57065/9207010 REV N- 1613

Patients

Seq Age Sex Outcome Treatment
1