FDA Adverse Event Malfunction Summary report: N

ACUSON S2000 ULTRASOUND SYSTEM

MDR report key: 6126519 · Received November 23, 2016

Report

Report Number
3009498591-2016-00624
Event Type
Malfunction
Date Received
November 23, 2016
Date of Event
October 27, 2016
Report Date
February 10, 2017
Manufacturer
SIEMENS MEDICAL SOLUTIONS USA, INC.
Product Code
IYO
PMA / PMN Number
K140959
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS SUPPLEMENTAL REPORT IS BEING SUBMITTED TO UPDATE THE DEVICE AVAILABLE FOR EVALUATION , UPDATE THE FOLLOW-UP TYPE , UPDATE THE DEVICE EVALUATED BY MANUFACTURER , UPDATE THE EVENT PROBLEM AND EVALUATION CODES, AND PROVIDE THE INVESTIGATION RESULTS. INVESTIGATION: THE FRAYED CABLES CAN BE CAUSED BY TWO DIFFERENT CASES: SYSTEM IS MOVED WITHOUT UNPLUGGING THE SYSTEM FROM THE WALL. THIS PUTS UNDUE FORCE ON THE CABLE. THIS HAS BEEN SEEN TO CAUSE DAMAGE AT EITHER THE SYSTEM END OR THE WALL END OF THE CABLE. SYSTEM IS BUMPED INTO THE WALL SUCH THAT THIS CABLE CONNECTION HITS THE WALL AND DAMAGES THE CABLE. THE INTERIM SOLUTION IS TO REPLACE ANY CABLE WHERE FRAYING IS OBSERVED. THE LONG TERM IMPROVEMENT TO THE RELIABILITY OF THIS CABLE IS BEING INVESTIGATED. THIS INVOLVES A DESIGN CHANGE TO A RIGHT ANGLE PLUG THAT CAN REDUCE THE LIKELIHOOD OF DAMAGE FROM STRIKING THE WALL. THIS COULD NOT BE EXPECTED TO GUARD FROM ALL FORMS OF DAMAGE, BUT WOULD BE EXPECTED TO REDUCE THE FREQUENCY OF THIS TYPE OF EVENT.

Additional Manufacturer Narrative · 1

THE DEVICE REFERENCED IN THIS REPORT WAS NOT RETURNED TO SIEMENS FOR EVALUATION; THEREFORE, THE INVESTIGATION OF THE DEVICE COULD NOT BE PERFORMED AND THE CAUSE OF THE REPORTED PHENOMENON COULD NOT BE CONCLUSIVELY DETERMINED.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING ELECTRICAL SAFETY CHECK, THE LOCAL SITE QUALITY ASSURANCE (QA) HAD NOTED THAT THE SYSTEM MAINS CABLE HAD SPLIT WHERE THE IEC CONNECTION MEETS THE CABLE. THE DEVICE WAS NOT BEING USED TO TREAT OR DIAGNOSE A PATIENT WHEN THE REPORTED PHENOMENON WAS OBSERVED. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
774387 ACUSON S2000 ULTRASOUND SYSTEM ULTRASOUND DEVICE IYO SIEMENS MEDICAL SOLUTIONS USA, INC. ACUSON S2000 N/A

Patients

Seq Age Sex Outcome Treatment
1