ACUSON S2000 ULTRASOUND SYSTEM
Report
- Report Number
- 3009498591-2016-00624
- Event Type
- Malfunction
- Date Received
- November 23, 2016
- Date of Event
- October 27, 2016
- Report Date
- February 10, 2017
- Manufacturer
- SIEMENS MEDICAL SOLUTIONS USA, INC.
- Product Code
- IYO
- PMA / PMN Number
- K140959
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER
Narratives
THIS SUPPLEMENTAL REPORT IS BEING SUBMITTED TO UPDATE THE DEVICE AVAILABLE FOR EVALUATION , UPDATE THE FOLLOW-UP TYPE , UPDATE THE DEVICE EVALUATED BY MANUFACTURER , UPDATE THE EVENT PROBLEM AND EVALUATION CODES, AND PROVIDE THE INVESTIGATION RESULTS. INVESTIGATION: THE FRAYED CABLES CAN BE CAUSED BY TWO DIFFERENT CASES: SYSTEM IS MOVED WITHOUT UNPLUGGING THE SYSTEM FROM THE WALL. THIS PUTS UNDUE FORCE ON THE CABLE. THIS HAS BEEN SEEN TO CAUSE DAMAGE AT EITHER THE SYSTEM END OR THE WALL END OF THE CABLE. SYSTEM IS BUMPED INTO THE WALL SUCH THAT THIS CABLE CONNECTION HITS THE WALL AND DAMAGES THE CABLE. THE INTERIM SOLUTION IS TO REPLACE ANY CABLE WHERE FRAYING IS OBSERVED. THE LONG TERM IMPROVEMENT TO THE RELIABILITY OF THIS CABLE IS BEING INVESTIGATED. THIS INVOLVES A DESIGN CHANGE TO A RIGHT ANGLE PLUG THAT CAN REDUCE THE LIKELIHOOD OF DAMAGE FROM STRIKING THE WALL. THIS COULD NOT BE EXPECTED TO GUARD FROM ALL FORMS OF DAMAGE, BUT WOULD BE EXPECTED TO REDUCE THE FREQUENCY OF THIS TYPE OF EVENT.
THE DEVICE REFERENCED IN THIS REPORT WAS NOT RETURNED TO SIEMENS FOR EVALUATION; THEREFORE, THE INVESTIGATION OF THE DEVICE COULD NOT BE PERFORMED AND THE CAUSE OF THE REPORTED PHENOMENON COULD NOT BE CONCLUSIVELY DETERMINED.
IT WAS REPORTED THAT DURING ELECTRICAL SAFETY CHECK, THE LOCAL SITE QUALITY ASSURANCE (QA) HAD NOTED THAT THE SYSTEM MAINS CABLE HAD SPLIT WHERE THE IEC CONNECTION MEETS THE CABLE. THE DEVICE WAS NOT BEING USED TO TREAT OR DIAGNOSE A PATIENT WHEN THE REPORTED PHENOMENON WAS OBSERVED. NO ADDITIONAL INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 774387 | ACUSON S2000 ULTRASOUND SYSTEM | ULTRASOUND DEVICE | IYO | SIEMENS MEDICAL SOLUTIONS USA, INC. | ACUSON S2000 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |